Tire Sales Assistant Manager

• Learn Champtires’ business and keep current with tire industry and seasonal trends in order to provide customers with the best service.
• Answer incoming inquiries from customers and provide them with friendly, knowledgeable and fast information.
• Provide excellent customer service in person, on the phone and in email communications.
• Proactively work to resolve customer questions and sell tires.
• Document customer information, sales, issues and returns as required.
• Follow up with customers as needed.
• Follow all policies and procedures as outlined by management.

• High School graduate or equivalent required (college degree preferred).
• Minimum of six months of customer service and/or call center experience.
• Ability to work on Saturdays is required.
• Ability and willingness to learn the tire business required, previous tire industry experienced preferred.
• Computer proficiency required, including knowledge in Microsoft Excel.
• Ability to make independent decisions and basic analytical skills to evaluate customer inquiries required.
• Must demonstrate good organizational and written and oral communication skills.
• Ability and willingness to keep work station and customer reception areas neat and clean are required.
• References will be checked.
• Background check will be performed.

• 401(k) matching
• Dental insurance
• Employee discount
• Flexible schedule
• Life insurance

• 8 hour shift
• Day shift
• Monday to Saturday

• West Mifflin, PA 15122 (Required)

Champtires.com LLC