Operational and Administrative Support: Provides operational and administrative support and coordination in the development and implementation of team and program functions; staffs program meetings including preparing agendas, generating minutes, following up on action items and supporting related program initiatives and projects. Prepares documents such as correspondence, reports, presentations, and packets.
Event Support: May oversee or assist with planning and execution of events or programs as assigned; responsibilities may include event administrative tasks, working with external vendors, drafting acknowledgement letters, and writing briefings for Institute leadership. May manage event-specific inboxes as assigned; triage inquiries and provide general problem resolution related to program with appropriate level of urgency. May provide backup participant management support when needed.
Program Liaison: Serves as primary point of contact for internal activities and stakeholders, and may serve as a primary contact for stakeholders outside of the Division and DFCI as needed.
Financial Reporting: May monitor budget, track expenditure, and handle financial administration projects as it pertains to the program. May be responsible fundraising reports.
Collaboration: Work with colleagues across the Division to identify best practices and areas for innovation and growth.
Other duties assigned, which may include revenue responsibilities.
QualificationsMinimum Education:High school diploma or equivalency required. Associate’s/Bachelor’s degree preferred.Minimum Experience:2 years of administrative experience required.KNOWLEDGE, SKILLS & ABILITIES REQUIRED
Communication: Strong written and verbal communication skills.
Customer Service: Exceptional customer service skills and the ability to interact professionally with peers, leadership, and external contacts.
Organizational: Ability to be self-directed and work independently as well as part of a team. Strong ability to organize, prioritize, and follow-through on a variety of projects.
Diligence: Must possess the ability to problem solve with minimal guidance, maintain confidentiality, and pay attention to detail.
Data: Basic ability analyzing, interpreting and reporting on data with attention to detail and to inform programmatic decisions.
Judgement: Ability to apply independently a wide variety of policies/ procedures where specified guidelines may not exist.
Computer Literacy: Proficient knowledge of computer applications including Microsoft Office Suite, Zoom, and Adob
PATIENT CONTACT: May interact with patients as event participants and/or presenters at events.The above is intended to describe the general contents and requirements of work being performed by people assigned to this position. It is not intended to be construed as an exhaustive statement of all duties, responsibilities, or skills of personnel so classified.DISCLAIMER:External and internal applicants, as well as position incumbents who become disabled as defined under state or federal law, must be able to perform the essential job functions either with or without a reasonable accommodation. The above information on this description has been designed to indicate the general nature and level of work performed by employees within this classification. It is not designed to contain or be interpreted as a comprehensive inventory of all duties (including essential functions), responsibilities, and qualifications required of employees assigned to this job. Non-essential and/or marginal job functions may be adjusted to reasonably accommodate individuals with disabilities.This document does not create an employment contract, implied or otherwise. Employment with Dana-Farber Cancer Institute is “at will.”#LI-Hybrid
