
Sr. Manager, IT Technical Delivery
- Golden Valley, MN
- $128,500-238,600 per year
- Permanent
- Full-time
- Partner with other leaders on the ERP Center of Excellence as well as business stakeholders to align technical capabilities with business needs.
- Provide strategic and operational leadership for SAP S/4HANA technical domains including BASIS, ABAP development, Reporting and Security.
- Lead a global team of internal and external technical experts supporting both implementation of SAP S/4 HANA to new plants, and steady-state operations (support).
- Lead the creation and execution of a comprehensive reporting strategy for SAP S/4HANA, including the development and implementation of reporting tools and processes to support data-driven decision-making across the organization.
- Collaborate with project teams to ensure technical readiness for new S/4HANA rollouts, including system provisioning, transport management, and security design.
- Oversee the health and performance of SAP landscapes, ensuring high availability, disaster recovery readiness, and compliance with ITSM practices. Serve as the primary escalation point for technical issues across SAP S/4HANA environments.
- Ensure all custom developments and technical configurations adhere to enterprise architecture standards and security policies.
- Drive continuous improvement initiatives in system performance, automation, and technical governance.
- Manage vendor relationships and service delivery for outsourced technical support functions.
- Provide regular updates and metrics to senior leadership on system health, project readiness, and support performance.
- Bachelor’s degree in computer science, Information Systems, or a related field preferred. Equivalent work experience may be considered.
- 12+ years of progressive IT experience, with at least 8 years in SAP technical leadership roles.
- Deep expertise in SAP BASIS administration, ABAP development lifecycle, and SAP security architecture.
- Proven experience supporting global SAP S/4HANA implementations and operations.
- Strong understanding of SAP landscape management, transport strategy, and system upgrades.
- Familiarity with SAP Solution Manager, SAP Cloud ALM, and other monitoring tools.
- Experience managing hybrid teams across geographies and time zones.
- Excellent communication and stakeholder management skills.
- Ability to work in a fast-paced, matrixed environment and drive results through influence.
- SAP certifications in BASIS, ABAP, or Security.
- Experience with SAP BTP, Fiori, and integration technologies.
- Exposure to compliance frameworks (e.g., SOX, GDPR) as they relate to SAP environments.