Housekeeping Manager

• 401(k) 5% Match
• Health & Dental Insurance
• Employee discount
• Generous Paid time off

• Hiring, training, and onboarding new housekeeping staff, including room attendants, laundry staff, and public area cleaners.
• Creating and managing staff schedules to ensure adequate coverage, especially during peak hours and special events.
• Conducting performance reviews, providing feedback, and addressing any disciplinary issues.
• Motivating and leading the housekeeping team to maintain high standards of cleanliness and guest satisfaction.
• Conducting regular inspections of guest rooms, public areas, and back-of-house areas to ensure cleanliness and proper maintenance.
• Overseeing the inventory of cleaning supplies, linens, and guest amenities, and placing orders as needed.
• Managing the housekeeping budget, controlling expenses, and identifying cost-saving opportunities.
• Ensuring that all cleaning equipment is in good working condition and arranging for repairs as needed.
• Enforce safety and sanitation protocols, including proper handling of cleaning chemicals and waste disposal.
• Responding to guest requests and resolving any housekeeping-related complaints promptly and efficiently.
• Collaborating with other hotel departments, such as front desk, maintenance, and food and beverage, to ensure seamless operations and guest satisfaction.
• Attending hotel leadership meetings, reporting on department performance, and communicating any issues or concerns.
• Keeping accurate records of room cleaning, maintenance requests, and inventory levels.

• Prior housekeeping leadership experience required.
• Prior hotel experience preferred.
• Marriott experience is ideal but not required.

SpringHill Suites Eau Claire