
Job File Coordinator
- Des Moines, IA
- Permanent
- Full-time
- Monitor job file status daily to ensure all documentation is accurate and complete.
- Communicate regularly with Production crews to capture all required documentation on-site.
- Create and review estimates based on project scope and photos provided by the Production team.
- Maintain an accurate Work in Progress board for all active leads and projects.
- Ensure compliance with all client requirements and internal procedures.
- Facilitate communication with all stakeholders, both internal and external.
- Review timestamps and other data points for accurate reporting and KPIs.
- Complete and review job file documentation for final uploads and audits.
- Conduct internal audits of all projects to verify that estimates reflect all completed work.
- Carry out job close-out activities, coordinating with the accounting team to ensure proper invoicing.
- Provide support to other departments as needed.
- High school diploma or GED is required.
- Previous office or estimating experience is preferred.
- Exceptional customer service skills and strong administrative abilities are essential.
- Excellent verbal and written communication skills are required.
- Proficiency in using various digital tools and technologies to efficiently complete job tasks.
- Experience in the restoration, construction, or insurance industries is a plus.