Alumni Advisor

• Timely Profile Creation: Complete the alumni profile generator within 48 hours of each client admission using Salesforce Inquiry, ensuring alignment with the Encyrcle platform.
• Profile Maintenance & Updates: Maintain and update alumni profiles in the facility’s alumni database spreadsheet, ensuring consistency with the Encyrcle platform.
• Encyrcle Platform Administration: Manage and update alumni data in real-time while coordinating with corporate leadership to resolve discrepancies.
• Client Education & Consent: Educate clients on alumni aftercare services and obtain opt-in agreements for post-discharge contact.
• Documentation: Record all text/call interactions with alumni in the facility’s alumni database.

• Client Face-to-Face Introduction: Meet with each client within 48 hours of admission to establish rapport.
• Rooted Pathways Alumni Education Group: Facilitate weekly alumni education sessions for clients.
• Pre-Discharge One-on-One Follow-Up: Conduct individual follow-ups within 72 hours before discharge to reinforce alumni program benefits.
• Team Collaboration: Participate in national alumni team meetings and one-on-one calls with leadership.
• Aftercare Follow-Up: Conduct follow-up calls per corporate standards and document all interactions.
• Local & Virtual Meetings: Organize and lead weekly in-person and virtual alumni meetings.
• Event Planning: Plan and coordinate monthly alumni events, annual Homecoming celebrations, and service projects.
• Email Blast Coordination: Draft professional, engaging bi-weekly email content for alumni updates.
• Internal Newsletter Creation: Develop a monthly internal newsletter to highlight alumni department initiatives.
• Digital Engagement: Manage and monitor the facility’s alumni social media presence.

• Corporate Credit Card Usage: Ensure compliance with corporate and departmental guidelines, properly documenting all transactions within budget.

• Cross-Training & Coverage Planning: Train designated team members for role coverage during absences.
• Special Projects: Execute additional duties as assigned by the Senior Corporate Director of Clinical Services.
• Decision-Making: Operate autonomously within PBH Rooted Alumni Community standards.

• Additional duties and responsibilities as assigned.

• Recovery Knowledge: Familiarity with 12-step programs or alternative recovery methods.
• Event Planning: Strong organizational skills in event coordination.
• Communication: Excellent verbal and written interpersonal skills.
• Team & Independent Work: Ability to work effectively both independently and collaboratively.
• Confidentiality: Commitment to maintaining the confidentiality of sensitive client and company information.
• Cultural Competence: Ability to work effectively with diverse populations.
• Technical Proficiency: Proficient in MS Office and other essential digital tools.
• Self-Sufficiency in Technology: Ability to learn, troubleshoot, and manage digital systems independently.
• Creative Writing & Marketing Expertise: Strong skills in crafting engaging content and digital communication.
• Flexibility: Willingness to work alternate, evening, and weekend schedules as needed.

• Understands and respects cultural diversity.
• Screen for psychoactive substance toxicity, intoxication, and withdrawal symptoms
• Screen for danger to self or others
• Screen for co-occurring mental health issues
• Demonstrate adherence to accepted ethical and behavioral standards of conduct.
• Participate in continuing professional development.
• Follow organization policies and procedures addressing the care of individuals served identified as at risk for suicide, including requirements for screening, assessment, and monitoring.

• Completion of a drug and alcohol studies program (preferred).
• Some college coursework (preferred).

• Minimum 1 year of experience in addiction or mental health-related field (2 years preferred).
• Excel Experience

• Compliance with background screening, fingerprinting, drug testing, and health screening requirements.
• Commitment to diversity and ethical standards.
• Participation in ongoing professional development.
• Adherence to organizational policies related to suicide risk assessment and monitoring.

• A marketing email promoting an event, meeting, or service.
• A newsletter article on a relevant alumni engagement topic.
• A social media post designed to engage and inform an alumni community.

Promises Behavioral Health