
Salesforce Administrator
- Atlanta, GA
- Permanent
- Full-time
- Partnering with the Solution Architects and Business Analyst to understand the design and outline what is needed to configure Salesforce and deliver solutions.
- Attend daily scrums and keep management informed of progress on stories/tasks in JIRA.
- Stay up to date with Salesforce releases and evaluate new features for potential use.
- Execute configuration changes in Dev org and work with Release Management team to deploy to Sandboxes and Production.
- Develop ad-hoc reports as requested by user groups or stakeholders.
- Assist with QA and training as needed.
- Assist with support (Level 3) as needed.
- Assist with defining and maintaining best practices including naming conventions of fields, report folders, dashboards, etc. to improve system usability.
- Perform ongoing system administration including, but not limited to:
- Design, build, and maintain Salesforce configurations including custom objects, custom fields, validation rules, process flows, LEX pages, lead assignments, case notifications, email templates, list views, Dashboards, sites, custom buttons/actions, record types, etc.
- Manage security settings and conduct regular security/configuration audits.
- Perform audits of data to uncover data integrity issues and/or opportunities for process improvement.
- Performs manual or automated data entry/data clean-up as required
- 3+ years of experience as a Salesforce Administrator in a complex org
- Salesforce Administrator Certification (ADM 201) required; Advanced Administrator (ADM 211) preferred.
- Proven experience with declarative Salesforce tools (Flows, LEX pages, Validation Rules, etc.).
- Strong understanding of Salesforce architecture, security model, and data model.
- Experience working in a Salesforce org with integrations, APIs, and third-party apps.
- Excellent problem-solving and analytical skills.
- Strong communication and presentation skills
- Ability to work independently and as part of a team in a fast-paced environment.
- Strong organizational skills.
- Experience with Sales Cloud, Service Cloud, Manufacturing Cloud, Data Cloud, Revenue Intelligence, CRMA
- Experience working in an Agile environment.
- Additional certifications (Platform App Builder, CPQ Specialist, or Advanced Administrator).
- Familiarity with tools like JIRA, CPQ, Tableau, and Conga.
- May require up to 20% travel
- Highly competitive base pay
- Comprehensive medical, dental and disability benefits programs
- Group retirement savings program
- Health and wellness programs
- An inclusive culture that values opportunity for growth, development, and internal promotion