Nail Technician On Call
Pier Sixty Six
- Fort Lauderdale, FL
- Permanent
- Full-time
- Be on time for your shift, prompt with each appointment and perform services within the appropriate time allotted for the service.
- Provide consistent professional manicure and pedicure treatments in accordance with spa protocols and accepted certification practices.
- Be flexible with your schedule, supporting the needs of the spa.
- Properly care for equipment and use proper amounts of product to assist with cost controls.
- Have complete knowledge and understanding of all services and products while educating and training guests in these areas.
- Actively promote home care programs, meeting minimum retail sales goals.
- Uphold the standards of sanitation and sterilization as directed by law and the spa’s policies and procedures.
- Maintain a pedicure sanitation log as required by city ordinance
- Perform prep work and properly clean and restock the room as required.
- Communicate to management all occurrences involving staff or guests in the spa that require attention.
- Actively promote the spa, treatments, services, sessions and retail, as well as programs, promotions and/or discounts available.
- Handle guests’ questions and concerns professionally and courteously.
- Provide accurate, appropriate and immediate responses to all requests by guests, ensuring complete guest satisfaction.
- Possess the ability to work without direct supervision.
- Maintain a positive attitude and contribute toward a quality work environment.
- Regularly attend, participate in and support training and staff meetings for the spa.
- Assist in all areas of spa operation as requested by management.
- Must be detail-oriented and have ability to multi-task.
- Ability to be efficient and productive in a fast-paced environment.
- Must have enthusiasm and possess excellent customer service skills.
- Enjoy working with people and possess a friendly and outgoing personality.
- Excellent communication and listening skills
- Must be a team player.
- Minimum of 1 year experience in a luxury nail salon or spa
- Team Player
- Demonstrates co-operation within the team and with other departments.
- Listens carefully and works well with others.
- Has a positive influence on others in the team and clearly enjoys working with people?
- Guest Focused
- Anticipates guests’ needs and is sensitive to people from all cultures.
- Has a natural, warm smile and a friendly and passionate approach
- Demonstrates confident, helpful and genuine behavior with internal and external guests.
- Has energy and sense of urgency for his/her work.
- Resourceful, makes things happen and looks for ways to work more efficiently.
- Always looks their best and acts appropriately (e.g., approaching guests, body language)
- Composed
- Able to stay calm under pressure.
- Demonstrates maturity and ability to cope with the unexpected
- Never let personal feelings interfere with delivering the highest standards.
- Trustworthy and responsible
- Current License in the State of Florida
- Must possess excellent communication and organizational skills.
- Must demonstrate a professional, effective demeanor and maintain standards of excellence in guest service.
- Must display the ability to work with a variety of people, remain calm and professional during stressful situations, must be able to analyze and resolve guest and/or staff-related problems.
- Speak, read, write and understand the English language.
- Provide legible communication and directions.
- Perform job functions with attention to detail, speed and accuracy.
- Prioritize and organize.
- Think clearly, remaining calm and resolving problems using sound judgment.
- Follow directions thoroughly.
- Understand guest’s service needs.
- Work cohesively with co-workers as part of a team.
- Work with minimal supervision.
- Maintain confidentiality of guest information and pertinent resort data.
- Work in a dynamic and constantly changing environment.
- Adept at multitasking.
- Move, lift, carry, push, pull, and place objects weighing less than or equal to 20 pounds.
- Stand, sit, or walk for an extended period or for an entire work shift
- Reach overhead and below the knees, including bending, twisting, and pulling.
- Use, carry, and operate all necessary office equipment using finger dexterity.
- Communicate with employees, managers, subordinates and guests through verbal communication, hearing ability, and visual acuity.
- Visually look at a computer for extended periods of time.
- Adapt to moderate temperatures in the hotel as thermostat is controlled by hotel environmental systems. Most work tasks are performed indoors.