
Marlin Bar Manager
- Waikoloa, HI Queens, NY
- Permanent
- Full-time
- Create a learning and nurturing environment for all Marlin Bar Team Members that promotes sales and service success, and internal career growth.
- Develop and implement strategies to increase qualified applicants, including but not limited to proactively recruiting. Thoughtfully hire, develop, and mentor the team.
- Maintain appropriate staff levels.
- Minimize employee turnover rates by focusing on hiring qualified people, taking time to effectively orient new employees, set clear performance expectations, train, coach, and give constructive performance feedback.
- Facilitate implementation of company learning/training programs, follow-up and monitor performance to ensure transfer of learned skills on-the-job.
- Cultivate an environment of open, authentic dialogue with the restaurant team, regional and corporate partners.
- Practice proactive performance management in partnership with the General Manager (and HR when necessary) to ensure adherence to employment policies and procedures.
- In partnership with the General Manager, assist employees with career development strategies to improve employee retention and build bench strength.
- Manage individual restaurant expenses ensuring budgetary compliance.
- Ensure consistent execution of Company policies and procedures.
- Develop/streamline Marlin Bar processes in partnership with the Regional Manager.
- Manage payroll hours to budgeted payroll percentage.
- Incorporate and administer applicable safety programs for the Marlin Bar, employees, and guests.
- Proactively seek out marketing opportunities/outreach within the community to increase brand awareness and restaurant brand exposure.
- Communicate the Tommy Bahama lifestyle through brand execution, both visual and experiential.
- Ensure employee appearance appropriately reflects the Tommy Bahama brand image.
- Manage upkeep of kitchen, bar, and Marlin Bar exterior in partnership with the Marlin Bar Store Manager, Retail District and Regional Manager, and Restaurant/Marlin Bar Regional Manager.
- Responsible for embracing, articulating, and reflecting on the Tommy Bahama Culture.
- Influence the team to embrace, articulate, and reflect the Tommy Bahama Values.
- Demonstrate the Tommy Bahama Core Values in all business decisions and actions.
- Commit to maintain the culture through the evolution of the business.
- Co-manage team meetings with Retail as needed. Ensure restaurant programs and retail programs are consistently communicated and executed between teams.
- Partner with Retail to leverage the retail/bar relationship for marketing and sales events, as well as other joint projects to the benefit of the business and Company.
- Partner with Retail on personnel and operational issues that may, from time to time, involve both sides of the Marlin Bar business.
- Partner with Retail Store Manager on all expenses that are shared with restaurants.
- Be receptive to feedback and coaching.
- Possess complete knowledge and enforcement of all food and beverage menus – including ingredients, preparation methods, and presentation.
- Possess complete knowledge, application, and enforcement of all Hospitality Standards.
- Ability to interact with the guest and cultivate authentic relationships in the community.
- Practice proper cash handling and proper operation of the point-of-sale system.
- Be proficient in food handling, safety and sanitation guidelines.
- Other duties as assigned.
- High School diploma or GED required.
- Must be 18 years of age or older.
- Generally, 3 years of Restaurant Management/Leadership experience.
- Must have current food handler’s card and alcohol service certification as required by federal/state/local law.
- Familiarity with Open Table reservation systems preferred.
- Ability to work schedule shifts determined by business needs which may include nights, weekends and holidays.
- Basic math skills. Computer (Microsoft Office) skills.
- Lift and/or move up to approximately 50 pounds frequently Bending/stooping/kneeling required – frequently
- Climbing ladders – occasionally
- Routine standing for duration of shift (up to 8 hours)
- Possible Travel for training and assisting at other Tommy Bahama locations
- Ability to work varied hours and days including nights, weekends and holidays as needed