
Business Development Representative
- Tacoma, WA
- $65,000 per year
- Permanent
- Full-time
- Salary: $65K-$75K (DOE), plus commission
- Eligible for Bonus
- Health, Dental & Vision Insurance
- 401K, plus company match
- Company vehicle
- PTO/Paid Holidays
- Lead, manage, and hold accountable (LMA) all business development team members, ensuring they meet individual and team objectives
- Build, train, and scale a high-performing business development team that delivers measurable results.
- Develop and implement clear sales processes, reporting structures, and KPIs to track success and ensure alignment with company goals
- Serve as a key voice on the leadership team, contributing strategic insights and solutions to company-wide challenges.
- Own the company’s lead generation strategy—ensuring that the business receives the targeted number of leads on a consistent and predictable basis
- Identify, cultivate, and nurture relationships with key referral partners, including plumbers, insurance agents, public adjusters, property managers, and general contractors
- Conduct business development presentations and industry events to attract new referral partners and expand relationships with existing partners
- Develop Emergency Restoration Plans (ERPs) for larger commercial accounts to establish long-term, high-value relationships.
- Strategically solicit and secure larger loss opportunities, ensuring the business maximizes high-margin projects
- Personally manage and maintain top-tier referral accounts to ensure a steady pipeline of high-quality leads
- Develop, oversee, and execute relationship-building activities such as networking events and relationship building events
- Implement a structured account management plan to track engagement, referral activity, and ongoing relationship development with referral sources.
- Establish and track key performance indicators (KPIs) for business development and lead generation, adjusting strategies as needed to meet or exceed goals
- Provide regular reports and insights to the leadership team on business development performance, market trends, and strategic opportunities
- Collaborate with marketing and operations teams to align business development efforts with the company’s overall strategy.
- Responsible for achieving company sales targets and update management on the status of accounts
- Opportunities for growth and potential to oversee sales staff
- Maintain a professional, ethical, and positive disposition as a primary representative of the company in the community
- Complete weekly and monthly sales reports in a timely manner
- Attend weekly sales meetings
- Regularly attend client meetings, trade shows, networking events, conferences, etc.
- Maintain customer contact database
- Make group presentations to prospect organizations
- Integrate sales efforts with other organized marketing activities (promotions, advertising, exhibitions, telemarketing, social media marketing, etc.
- 3+ years proven sales experience in a business development role, preferably outside sales
- Preferred to have Industry knowledge
- Results-driven and ability to work in a fast-paced environment with a demonstrated ability to multitask with a sense of urgency to make things happen
- Ideal candidate will have a proven track record and an existing book of business
- Proven ability in creating and maintaining relationships with teammates and clients a must
- Strong communication, problem solving, and negotiations skills
- Self-motivated, trustworthy, confident, and organized