Service Manager

Casella Construction, Inc.

  • Mendon, VT
  • Permanent
  • Full-time
  • 2 months ago
Casella Construction is looking for a multi-faceted leader to join our fleet management team in the role of Service Manager. The Service Manager is a key player in Casella Construction s strategy to be industry-leading in all we do. This is a supervisory role charged with inspiring and upholding Casella Standards in the heavy equipment maintenance area of our business. We are looking for a leader who is focused, flexible and highly organized as well as honest, loyal, and trustworthy.

The successful candidate will be a driven, committed individual who is able to prepare their team for a successful day by providing: consistent, efficient, and rational processes; superior care and judgement in matters of safety, professional conduct, and leadership; and financial discipline in the maintenance of company resources. In addition to being an organized manager of the day-to-day, the Service Manager will build excellent relationships with our many outside vendors. They must also be a skilled problem-solver and negotiator, who creates win-win, collaborative solutions based on sound business decision-making, knowledge of production needs and schedules, strong relationships, and the right information.

We are looking for candidates from all backgrounds who can understand and uphold Casella Standards thanks to their strong character, grit, and commitment to our mission to be industry-leading in all we do.

Key competencies, qualities, and desired experience:
  • Maintain a positive and professional attitude while leading a team according to our core values and Pillars of Safety
  • Track record of successfully building, leading, or designing a new program, process, or organization
  • Organized and able to execute a plan
  • Adaptive to quickly changing conditions and priorities
  • Confident decision-maker able to think on their feet
  • Professional attitude and strong sense of respect for self and others
  • Experience with equipment management software or fleet management software; experience with B2W Maintain a plus
  • Possessing excellent communication skills and responsive communication style
  • Skilled with computers; able and willing to learn new programs
  • Stress tolerance
  • Demonstrates a commitment to diversity, inclusion, and cultural awareness through actions, interactions, and communications with others
  • High school diploma or equivalent
  • 3-5 years experience in a maintenance setting in any industry
  • 3-5 years experience with personnel management or equivalent leadership experience