
Student Housing Assistant Manager - up to $25/hr
- Worcester, MA
- $25.00 per hour
- Permanent
- Full-time
- Start ASAP with a pay of up to $25/hr and a weekly pay structure
- Opportunity to interact and assist students and faculty across the campus
- Good role to utilize your database skills as well as get exposure to specific tools
- Manage housing assignments for year-round residential operations.
- Ensure billing, inventory, and student assignments are accurately recorded in the proprietary system.
- Oversee the Resident Life inbox, responding to inquiries regarding housing needs.
- Manage key inventory, distributing keys for move-ins/move-outs, and issuing fees for lost keys.
- Administer parking assignments, issuing permits, billing student accounts, and maintaining records in the database.
- Provide customer service via phone and email, assisting students and faculty with housing-related questions.
- 2+ years of operational experience, preferably in an academic or student services environment.
- Experience working with Microsoft Excel or similar spreadsheet program.
- Prior experience handling customer service inquiries in a professional setting.
- Experience in higher education or student housing administration.
- Background in inventory or billing coordination.
- Candidates with a background in Property Management or Leasing are welcome for consideration