
Maternal Care Manager
- Newark, DE
- Permanent
- Full-time
- Remote with travel required in Kent and Sussex counties.
- Assess members through face-to-face encounters and by telephone to determine care coordination and care management needs for all referred members.
- Completes comprehensive person-centered assessment including physical health history, mental health history, social determinants of health, and supportive needs.
- Coordinates physical, behavioral health, and social services;
- Provides medication management, including regular medication reconciliation and support of medication adherence;
- Identifies problems/barriers for care coordination and appropriate care management interventions. Creates a plan of care to assist members in reducing/resolving problems and/or barriers so that members may achieve their optimal level of health.
- Identifies goals and assigns priority with associated time frames for completion. Shares goals with the member and family as appropriate.
- Identifies and implements the appropriate level of intervention based upon the member’s needs and clinical progress.
- Schedules follow-up calls as necessary and makes appropriate referrals. Implements actions to address member issues. Document progress towards meeting goals and resolving problems.
- Coordinates care and services with the Community Health Navigator, member, member caregiver as appropriate, PCP, Specialist, and Facility/Vendor Providers.
- Provides transitional care management. Meets regularly with designated partners regarding plan-identified members for care management, assists with reducing/resolving problems and/or barriers so that the ACDE Care Coordinator may provide members with high-quality care management services.
- A bachelor’s (or higher) degree in a health-related field and licensure as a health professional (where such licensure is available); or
- MSW licensure and three (3) years of professional practice experience; and
- A Master’s degree in a health-related field and licensure as a health professional (where such licensure is available); or
- Certification as a case manager (as documented and accepted on URAC’s website@, www.urac.org); or
- MSW licensure and three (3) years of professional practice experience; and
- Active Delaware RN license
- Valid driver’s license with car insurance
- Current unrestricted Social Worker License
- 3-5 years of Case Management experience preferred