Toyota Service Advisor

Findlay Toyota Spokane

  • Spokane, WA
  • Permanent
  • Full-time
  • 18 days ago
Findlay is one of the largest & fastest growing automotive groups in Southwest U.S. We're seeking top talent to help grow our business and keep up with the high demand. This is a great opportunity to join a team that's offers growth & recognizes hard work.Compensation:4-5% of total parts and labor sales. Bonuses based on operation code sales. Bonuses based on CSI ( Customer satisfaction) bonuses based on maintenance plan sales.Full-Time Benefits:
  • Great working environment
  • Paid Training
  • Generous incentive and bonus programs
  • Paid Vacations: 5 days after 1 year anniversary, 10 days after 2 year anniversary, and 15 days after 7 year anniversary
  • Holiday pay: New Year's Day, Memorial Day, Independence Day, Labor Day, Thanksgiving Day and Christmas Day if the Holiday does not land on a day in which the dealership and/or department is regularly closed or is a regularly scheduled day off.
  • Medical
  • Dental and Vision insurance
  • 401K
RESPONSIBILITIES:
  • Greet customers promptly in a friendly manner
  • Obtain customer and vehicle information
  • Provide excellent customer service to all customers
  • Clearly report all vehicle symptoms as described by the customer
  • Establish follow up time
  • Monitor the progress of each vehicle throughout the day, and updating customers frequently
  • Explain all completed work and charges to customers
REQUIREMENTS:
  • Proven record of achieving exceptional Customer Satisfaction
  • Previous customer service experience
  • Above average energy level
  • A desire for a long term career with a growing organization
  • Personal and professional integrity

Findlay Toyota Spokane