Dura-Shiloh is inspired to play a lead role in advancing safe, sustainable, and innovative mobility. Our Agile focus on product innovation and process efficiency builds expertly crafted lightweight products and mechatronic systems that deliver superior function and value.Success is only created through the well-being of our customers, our people, and our plant. Our world continues to become more connected with mobility at the forefront of innovation. As vehicles transform to lightweight and electric platforms, Dura-Shiloh will continue to inspire and lead.To learn more about our company, visit durashiloh.comOur benefits include bonuses; healthcare; insurance benefits; retirement programs; paid time off plans; family and parenting leaves; tuition reimbursement; service and performance awards as well as various social and recreational activities.Who we want:
Collaborative partners. People who build and leverage cross-functional relationships to bring together ideas, data, and insights to drive continuous improvement.
Business-oriented evaluators. People who effectively interpret information to demonstrate the effects of business initiatives, regulations, management, and leadership teams.
Summary:The Quality Manager is responsible for the development, implementation, maintenance, and improvement of the Quality System to assure that the products manufactured and services provided meet customer requirements. The Quality System must be aligned with the corporate Quality System and meet the automotive quality standard as well as the required and applicable customer specific requirements.Essential Duties and Responsibilities include the following.Safety:
Lead by example in the practice of safe behaviors
Ensure Quality team members abide by company EHS policies/procedures and promote the EHS discipline throughout the organization
Quality:
Works with Engineering and Program Management on advance quality planning of future programs and ensures that customer and supplier requirements are met through the customer approval process (PPAP) and ensures that all special characteristics identified during product development are monitored using statistical techniques throughout the manufacturing process.
Manages supplier base for both purchased components and raw material. Drive continuous improvement post S.O.P. Supplier Development and Quality performance. This includes leading the corrective action processes for Supplier issues
Manage corrective action process and assist QE's as needed to drive problem resolution and sustain improvements
Lead process for control of non-conforming material through material reviews, timely disposition of suspect product, and follow-up to drive corrective actions
Manage PPAP process and improve 1st time approval rate
Participate in Advance Quality Planning
Ensure gage qualification, calibration, approval and control is managed
Manage audits - customer, 3rd party, and internal - through scheduling, task assignments, preparation and required corrective actions Act as a liaison with customers on quality or other customer satisfaction related issues
Ensure quality control points are effective, including incoming inspection, first piece and in-process inspection, final inspection, and dock audit
Report on the performance/effectiveness of the quality system, including Management and Leadership, for review and as a basis for continual improvement of the quality system
Plan, promote, and organize training activities related to product quality
Support efforts to minimize product and process variability
Work within customer online portal
Other duties as assigned
Personnel Management:
Manage the Quality team members through assignments, performance appraisals, technical guidance and support as well as provide coaching and counseling
Interview and hire candidates for the Quality team to ensure staffing levels and skills are sufficient to accomplish facility and company goals/objectives
Supervisory Responsibilities
Supervise, coordinate and coach the activities of the quality department
Evaluate and address employee performance issues while ensuring employees are following the proper operating procedures, safety alerts and quality alerts alike.
Ensure employees are trained to safely and properly perform their duties.
Education and/or Experience
Requires a Bachelor's Degree in a technical field or equivalent experience in a technical or quality function. Prefer engineering degree in Mechanical, Industrial, or Manufacturing and/or ASQ certification as CQE or CQM.
Experience working in an automotive stamping environment
Requires 2 to 5 years as a Quality Manager or 7 years of hands-on experience as a Manufacturing Quality Engineer. Experience must include practicing and implementing Quality Tools & Techniques in a manufacturing environment.
Skills and Abilities
Proficient in Core Quality Tools - APQP, PPAP, MSA, SPC
IATF 16949
Problem Solving tools such as 8D, 5 Why, Cause and Effect, etc.
Ability to manage people and projects
Excellent written and oral communications skills to successfully communicate with people at all organizational levels
Knowledgeable in training techniques
Effective interpersonal skills, including listening and persuasion
Experienced in quality system and process audits
Working knowledge of Six Sigma concepts
Working knowledge of Geometric Dimensioning and Tolerancing (GD&T)
Data collection and statistical analysis; Minitab preferred
Knowledge of processes used in manufacturing facility, customer facilities, and supplier facilities
Certificates, Licenses, and Registrations
American Society for Quality certification (CQE, CQA, CQM, or CMI and CQT) preferred
Six Sigma Black Belt preferred
What you will enjoy:
Culture that supports teamwork to deliver results.
10% annual bonus program
Workplace where teams care about each other and your voice is heard.
Learning and development opportunities.
401(k) program with 4% company match
Dental insurance
Employee assistance program
Health insurance
Health savings account
Life insurance
Paid time off
Parental leave
Relocation assistance
Retirement plan
Vision insurance
Equal Employment OpportunityDura-Shiloh is an Equal Opportunity and Affirmative Action Employer. Shiloh is committed to ensuring equal employment opportunities for all job applicants and employees. Employment decisions are based upon job related reasons regardless of race, ethnicity, color, religion, sex, sexual orientation, age, national origin, disability, gender identity, genetic information, veteran status, or any other status protected by law.