Patient Medical Collection Specialist
- Deerfield Beach, FL
- $19.00-22.00 per hour
- Permanent
- Full-time
- Collect outstanding patient balances in a professional, respectful, and timely manner.
- Follow up on client questions regarding invoices, benefits, and payment plans.
- Communicate client financial responsibility clearly and accurately.
- Verify insurance benefits for ABA therapy services (both in-network and out-of-network).
- Provide support in claim follow-up processes to facilitate timely payment.
- Collaborate closely with field staff and office staff to ensure client satisfaction.
- Identify and proactively address potential concerns before they become issues.
- Propose solutions to improve processes and enhance the client experience.
- A mission-driven organization where your work supports children and families affected by autism.
- Competitive compensation and benefits package.
- A culture centered on integrity, collaboration, and continuous growth.
- A team of committed professionals who value compassion and excellence.
- Opportunities for personal and professional development in a growing healthcare organization.
- High School Diploma or GED required.
- 1–2 years of experience in patient billing, collections, or a related healthcare administrative role preferred.
- Experience with electronic medical records and insurance verification preferred.
- Excellent interpersonal and communication skills, including active listening and professionalism.
- Strong attention to detail and ability to manage multiple priorities.
- High level of accountability and ownership of responsibilities.
- A commitment to service excellence and a positive, solution-focused attitude.