
Claims Management Specialist
- Waltham, MA
- Permanent
- Full-time
- Strong interpersonal and communication skills.
- Outstanding ability to work collaboratively
- Able to multi-task and work in a complex environment.
- Determines covered insurance losses by studying provisions of a policy or certificate.
- Establishes proof of loss by studying documentation and assembling additional information from outside sources.
- Documents specific claims by completing and recording forms, reports, logs, and records.
- Analyzes insurance claims to prevent fraud.
- Prepares reports by collecting, analyzing, and summarizing information.
- Resolves claims by approving or denying documentation, calculating benefits due, and determining compensation settlement.
- Ensures legal compliance by following company policies, procedures, and guidelines, as well as state and federal insurance regulations.
- Maintains quality customer service by following customer services practices and responding to customer inquiries.
- Provides legal support by assembling documentation for settlement action.
- Protects operations by keeping claims information confidential.
- Maintains a good relationship with myCOI – the 3rd party vendor that handles Certificate of Insurance Compliance for all Agent and Dealer sites to include compliance, reporting and communication of result.
- Coins! We offer competitive salaries and opportunities for growth. We mean it! We have an amazing Talent Development Team who create trainings for growth and job development.
- Health + Wellness - Medical, Dental, Visions and Life Insurance. Along with additional wellness support.
- The Road Ahead – We offer 401k and a match component!
- Professional Development - We provide tuition reimbursement; this benefit is offered after 6 months of service.
- Give Back! We believe in community support. We know everyone gives in their own way, that’s why we offer paid volunteer time-off to you to help an organization of your choice.
- First thing first, if you’re interested in the role, please apply.
- A talent acquisition team member will review your resume in partnership with the hiring manager. If your experience would lend to this opportunity a recruiter will contact you.
- We conduct “in-person” (Teams) interviews and provide additional interview information or other items needed at that time.
- Detail-oriented with the ability to produce a consistently accurate work product.
- You have excellent conflict resolution skills.
- You have strong project management and organizational skills.
- You are highly adaptable with the ability to set and adjust priorities.
- You have a high level of accuracy and ad attention to detail.
- You are proficient in Microsoft Excel and Analytical Math.
- You are a strong communicator both written and verbal.
- You work well with cross-functional teams.