Client Service Representative - Intake Coordinator
Interim HealthCare
- Novi, MI
- Permanent
- Full-time
- Make a positive impact in the lives of others through the work you do
- Online training, growth and ability to earn CEUs
- [PTO, Holiday Pay, Medical/Dental/Vision, & 401(k) Benefits]
- Ensuring compliance with quality and operational standards
- Schedule staff and improve the process of client/patient scheduling for home care services
- Document job orders, receive referrals and assist with staffing orders
- Accurately enter all referral information into the patient's electronic health files.
- Tracking Hospital/Physician/Nursing Home Referrals
- Perform a wide variety of clerical support and data entry
- Verify client insurance and assist with office functions such as marketing, payroll and collections
- Associate’s degree or equivalent years of training and work experience
- Clinical background recommended; Licensed Practical Nurse, Social Worker, Medical Assistant ect.
- Minimum of 2 years of experience in healthcare or a related industry
- MUST have a strong background in medical terminology and understanding of basic diagnostic coding
- Understanding of state and federal home care standards and regulations
- Excellent oral and written communication skills with clinical and non-clinical staff
- Strong organizational skills, attention to detail and computer software proficiency