Assistant Director Central Services- Print and Mail Operations
- Villanova, PA
- $82,400-103,000 per year
- Permanent
- Full-time
Position Title: Assistant Director Central Services- Print and Mail Operations
Position Type: Staff
Location: Villanova, PA
Recruitment Type: Internal/External Applicants
Work Schedule: full-time/12-months
Avg Hours Week
Department: 407-Graphic Services
Position Summary:Why work at Villanova?
- Join a mission-driven organization. Since
- Villanova's most precious asset is our people. As an employee, you will receive a holistic benefits package, generous paid time off, a competitive retirement savings plan, flexible work options, wellness programs including gym membership, professional development, tuition assistance, and
Duties and Responsibilities:
- Oversee Daily Operations: Evaluate the workflow of printing and mailing tasks, ensuring timely and high-quality delivery of services, including printing projects, production schedules, quality control, and inventory management.
- Change management: Identify and implement improvements to enhance productivity and cost-effectiveness. Implement new printing technologies or software to streamline processes working with iPRINT website to enhance customer experience.
- Enterprise and iPRINT management with Villanova's IT and current vendors.
- Staff leadership work with staff ensuring alignment with goals and fostering a positive work environment.
- Reporting and analysis metrics on operating costs and service delivery. Address operational challenges or delays and develop contingency plans. Ensure safety standards are met, particularly when handling heavy equipment or hazardous materials.
- Perform other duties and assist with projects as assigned.
- Occasional operation of university vehicles.
- College degree required, or equivalent experience in the field.
- 3 years experience in a similar position.
- This role requires a blend of strategic thinking, technical expertise, leadership skills, and a customer-centric approach to effectively manage print and mail operations.
- Excellent written and verbal communication skills as well as customer service experience.
- A comprehensive background in print and mail operations including web-to-print technology, USPS regulations, and automation processes.
- Ability to recognize all areas of production to identify workflow improvements.
- Mail and Print equipment and technology
- Ability to quickly learn Web to Print and Enterprise software.
- Microsoft Office programs and tools.
- 5 years previous similar position in an in-plant printing and mail facility commercial or higher ed.
- Standing and sitting for extended periods.
- Noise, minor exposure to chemicals used in various printing processes
Posting Date: 05/28/2025
Closing Date (11:59pm ET):
Salary Posting Information:This position falls within salaried grade 17 and the range for this position is $82,400-103,000. The final salary will be determined with consideration of several factors including the selected candidate's qualifications, department budget availability, market data, and internal equity.
Salary Band: 17
Job Classification: exemptReferences NeededReferences NeededMinimum Number of References Needed 3
Maximum Number of References Needed 3Supplemental QuestionsRequired fields are indicated with an asterisk (*). * * How did you first hear of this employment opportunity?
- Indeed.com
- Higheredjobs.com
- Glassdoor
- Chronicle Vitae
- Academic Keys
- PA CareerLink/JobGateway
- Professional Affiliation/Trade Website
- Diversity Association/Publication Website
- Advertisement in Academic or Professional Publication
- Referred by a current employee
- Referred by a friend, family member, or former employee
- Heard about it at a conference or career fair
- Browsing the Villanova website
- Cabrini University employee
- Other
- * If your answer to the above question is "Other", please specify the source below. If this question does not apply to you, enter N/A.