Senior Healthcare Data Analyst
Mass General Brigham
- Boston, MA
- Permanent
- Full-time
- Independently elicits data and reporting requirements from hospital leadership, clinicians, and other staff, using interviews, document analysis, requirements workshops, site visits, use cases, scenarios, data analysis, task, and workflow analysis.
- Queries and analyzes data from hospital systems such as our electronic medical record system (Epic), enterprise data warehouse (EDW), external websites, and more, to glean meaningful insights and produce actionable reports for internal customers.
- Independently creates and presents analyses and data visualizations that are suitable for presentation to senior leaders and key stakeholder groups at both hospital and enterprise executive levels.
- Strong experience presenting data through the building of dashboards and reports using business intelligence tools such as Tableau (preferred). With limited input from others, creates data visualizations that are suitable for presentation to senior leaders and key stakeholder groups at both hospital and enterprise executive levels.
- Works with EOI staff in design, maintenance, and distribution of reports while also overseeing ad hoc data analyses and new report development as needed.
- Works with EOI staff to continually improve our analytical capabilities with Snowflake, SQL, Tableau, and other analytic platforms, which includes but not limited to dashboard and report development, QA of existing reports, and documentation of system functionality.
- Performs comprehensive quality assurance, ensuring that data and reports meet end user specifications and are accurate and reliable.
- Works with new and existing EOI analysts to share knowledge in methods of data analysis, summarization, and presentation. Trains other analysts and end-users on key analytic and reporting systems and databases. Partners with more junior analysts on projects as needed.
- Partner with MGB Digital (IS) teams to leverage existing tools, methods, and processes in order to deliver timely information to operations stakeholders across MGB, including Snowflake and SQL Server.
- Effectively recognizes when additional help or guidance is needed and seeks it out proactively.
- Represents EOI on internal and external committees or task forces as needed.
- Performs all other related duties as required.
- Strong ability to work and communicate effectively with staff at all levels within the organization including senior hospital management.
- Experience with querying, manipulating, cleansing, and statistically analyzing large data sets using tools such as Snowflake or SQL Server Management Studio.
- Strong proficiency with Excel, manipulating large data sets and synthesizing into digestible information, including polished visualizations.
- Ability to clearly communicate complex and sensitive data to senior executives as well as peers.
- Strong written and verbal communication skills, with the ability to tailor message to individuals and audiences throughout the institution.
- Strong organizational skills, with the ability to focus detailed concentrated effort on multiple projects and re-establish priorities as necessary.
- Possesses initiative and ability to work independently while thriving in a setting requiring collaboration and teamwork for maximal efficiency and effectiveness.
- Attention to detail that ensures follow through on all initiatives implemented, and all projects undertaken.
- Ability to effectively respond to time sensitive issues and meet deadlines.
- Bachelor’s degree in management, information systems, statistics, or equivalent experience.
- At least 5-8 years of experience, preferably in a related analytics position.
- Healthcare knowledge, particularly as it pertains to electronic medical record data, is preferred but not required.
- Proficiency in relational databases, Snowflake, SQL, data visualization, and Business Intelligence tools such as Tableau.
- Knowledge and application of statistical analyses including variance analysis and statistical significance preferred.
- Knowledge and application of workflows and data structures of underlying MGB systems, especially Epic, preferred.
- Experience with Epic Clarity, Caboodle, and/or Cogito a plus
- Project management skills and/or experience a plus.
- Proficiency with Microsoft Office Suite, including Word, Excel and PowerPoint.
- Although EOI’s main office is in Somerville, MA, the team includes both local and non-local team members. It is important to note that we do expect local Data Analyst team members to be able to work in-person on occasion, mostly for the purpose of presentations to senior leaders. As of this writing there is not a regular cadence to such presentations. We are committed to building an engaged, inclusive community and offer a variety of opportunities to come together virtually to facilitate learning and collaboration for both local and non-local team members.
- No direct supervisory responsibility. Coordination of project staff as needed.
- No specific fiscal responsibilities but must be conscientious about departmental operating and capital budgets.