Veterans Affairs Coordinator
Kentucky State University
- Frankfort, KY
- Permanent
- Full-time
- Develops and leads the departmental vision, mission, goals, programs, services, and budget
- Serves as point of contact for military and veteran students in creatively problem solving barriers through excellent customer service and student-oriented approach using College and external resources
- Leads and collaboratively partners with other units on campus to promote a veteran-friendly campus
- Ensures that eligible and prospective students are informed about their benefits, new and existing laws, and services available to them through the department
- Coordinates the outreach, recruitment and retention services to veterans and military-affiliated students
- Serves as the primary resource and advocate for veterans regarding their academic concerns
- Provides accurate information to the U.S. Department of Veterans Affairs regarding certification of students eligible for VA benefits
- Establishes liaison relationships between local, civic, and veterans’ groups
- Serves as a liaison and representative of the University at state, regional, and national organizations, boards, councils, and committees
- Collaborates with staff in other campus offices to ensure student issues are resolved and process changes are implemented to increase effectiveness and student success
- Develops and administers programs and services at the university to raise awareness and understanding of the unique needs of veteran and active military students to remove barriers to their success
- Facilitates and ensures compliance with federal, state, and other agencies by developing policies, procedures, and forms to meet the U.S. Department of Veterans Affairs laws governing veterans’ educational benefits
- Designs comprehensive marketing to promote the University as a veteran-friendly institution to prospective and enrolled veterans and their families
- Remains knowledgeable about proposed and enacted federal legislation which affects veterans’ education programs by maintaining membership in professional organizations and participating in national and regional conferences
- Oversees social media accounts for Veterans Services
- Knowledge of trends, issues, and accepted practices relevant to veterans and higher education
- Proficiency with MS Word, PowerPoint, Excel, and Outlook
- Excellent written and verbal communications skills
- Strong planning and organizational skills, accompanied by strong attention to detail
- Skilled in developing and delivering reports and presentations
- Skilled in working with students in distress and compassionately problem solving while making use of multiple resources
- Ability to work through processes quickly and prioritize responsibilities
- Ability to interpret Veterans Administration regulations
- Ability to develop and maintain program records
- Ability to conceive of, plan, and effectively execute programs and services
- May supervise, train, and evaluate student staff to meet the goals and objectives of the program
- Work is normally performed in a typical interior/office work environment
- No or very limited physical effort required
- No or very limited exposure to physical risk
- Bachelor’s degree from a regionally accredited institution required; Masters preferred
- 5 or more years of military and/or knowledge of and familiarity of sociological, cultural, and transitional issues of military and veteran students required. Former military experience strongly preferred
- 3 or more years of higher education experience with veterans services office and related issues preferred
- 3 or more years of career advising, training, event management, program planning and retention programs is preferred
- Knowledge of federal rules and regulations by the Veterans Administration
- Knowledge of special needs of veterans and available financial aid benefits
- Ability to continuously stand or walk
- Ability to bend, squat, climb stairs and life frequently
- Ability to lift up to 50 pounds occasionally