Access Control/Video Surveillance Installation Team Leader
Envelop Group
- Indianapolis, IN
- Permanent
- Full-time
- Install, program, and configure electronic security systems for commercial customers including door access control, CCTV, intrusion detection, low voltage communication, electronic locks, point sensors, signaling devices, etc.
- Oversee technical project execution for security systems installations across multiple construction sites, ensuring projects stay on schedule and within scope.
- Provide customer training on the use and basic troubleshooting of common issues and programming features.
- Maintain accurate documentation of work performed, system configurations, and corrective actions thoroughly and descriptively.
- Conduct site visits and walkthroughs to assess progress, ensure work aligns with project expectations, and address issues promptly.
- Verify installations are completed according to design drawings, company standards, and customer requirements.
- Assign team resources to various projects and manage the performance and schedule of these team members.
- Perform other duties as assigned.
- Lead a team of technicians in the installation, configuration, and maintenance of security systems.
- Responsible for training and developing technicians, providing technical advice, and offering guidance.
- Assist with implementation of policies, practices, and standards to ensure effective and consistent department operation.
- Monitor metrics, implement actions to improve performance, and identify opportunities for growth.
- Adopt and support tools, platforms, initiatives, and programs focused on enhancing efficiency and effectiveness.
- Participate in the selection process for new technicians.
- Conduct annual goal setting and performance reviews.
- High school diploma or state-recognized GED; Vocational or trade school courses in electrical, electronics, or communication systems preferred.
- 5+ years of experience with security systems installation, troubleshooting, and maintenance.
- Strong leadership skills with the ability to manage and motivate a team effectively.
- In-depth knowledge of various security system technologies, including but not limited to access control, video surveillance, intercom, and intrusion.
- Excellent problem-solving abilities and a proactive approach to addressing technical issues.
- Exceptional communication and interpersonal skills.
- Follow all safety guidelines and procedures to minimize the risk of accidents and injuries.
- Utilize personal protective equipment (PPE) as required for specific tasks or environments.
- Participate in safety training programs to stay informed about industry best practices and regulatory requirements.
- The ability to operate standard office equipment including but not limited to laptop, email, smartphone, and tablet.
- Travel to customer job sites which requires the ability to work in a variety of circumstances, including but not limited to standing, walking, bending, kneeling, crouching, crawling, climbing ladders, scaffolds, and high-lift equipment; working in ducts, crawl spaces, roofs, basements, above ceilings, and in outside/inside/heat/cold/day/night conditions.
- Must be able to maintain a professional appearance.
- May be required to satisfy requirements imposed by specific projects, customers, or company.
- Must be able to carry and move equipment and tools weighing up to 25 pounds unassisted.