
Senior Director, Social Media (M2)
- Fairfield, CT
- Permanent
- Full-time
*not inclusive of all role responsibilities. May be subject to changeSocial Media Strategy, Planning & Execution (25%)
- Develop and implement a holistic social media strategy balancing brand storytelling with measurable ROI-driven tactics to drive growth across platforms (Instagram, TikTok, LinkedIn, X, Facebook, YouTube, etc.).
- Set clear social media strategy and objectives for the team as part of the integrated Social Media, Influencer and Creators team strategy, and aligned to broader Communications team goals, MCF divisional strategic initiatives and agency steers.
- Manage social media editorial calendar; oversee daily post
- Delegate content and Prioritize accordingly to ensure the team is able to adapt and consistently deliver high quality work in a fast-paced environment.
- Develop social media content strategy proactively for planned moments (e.g. campaigns, calendar-led moments, Executive/Board program visits, etc.) and reactively for unplanned moments (e.g. emergencies, breaking news, cultural waves, talent engagement, ), ensuring the team demonstrates agility and responsiveness.
- Drive Brand Governance in Social to build brand affinity and protect brand reputation. Collaborate closely with Brand Marketing and Creative teams to develop new content and customize existing content for social.
- Guide A/B testing and optimization to garner data-driven insights and inform overall content strategy.
- Oversee production of social toolkits for emergencies, cause marketing, and other large media
- Work closely with multiple internal stakeholders, serving as primary social media liaison to a number of teams including, but not limited to, humanitarian media and communications, government relations, Global Creative Content Unit at Save the Children International, the Office of the President, and the Board of Trustees.
- Collaborate with Chief of Staff, Media and Strategic Communications team, and others to shape executive and trustee thought leadership strategy presence on social media.
- Partner with external stakeholders such as corporate partners and talent to drive engagement and achieve shared objectives.
- Train, develop, coach, lead, and supervise staff, clearly communicating organization, division and department priorities, and how their work contributes to our mission, ensuring that the working environment continually fosters diversity, inclusion, and belonging – supporting Save the Children values.
- Identify annual objectives for individual team members, assign responsibilities, coaching and manage team members.
- Ensure that the right structure, resources and skills are in
- Set clear goals and performance KPIs for the Track, optimize performance and reporting.
- Budget
- Closely monitor new developments, trends and best practices in social media engagement to ensure Save the Children is always a leader in social engagement.
- Partner with team to identify best-in-class tools for social listening; guide team on monitoring and reporting for internal and external needs.
- Other duties as
- Minimum of a bachelor’s degree or equivalent experience, plus at least 7 years of relevant experience.
- Deep understanding and hands-on experience of digital and social media
- Proven expertise in managing owned social media
- Ability to comfortably and confidently advise colleagues and drive projects in the face of ambiguity and competing deliverables.
- Familiarity with traditional media and social media news cycles; deep understanding of competitive landscape and compelling content strategies.
- Hands-on experience working in a fast-paced communications or media
- Demonstrated writing, verbal communications and presentation
- Demonstrated ability to communicate and collaborate effectively with individuals and teams at all levels, both internally and externally.
- Self-reliant, inherently curious, results-oriented problem-
- Professional proficiency in MS Office
- Professional proficiency in spoken and written
- People management
- Experience in crisis
- Budget management
- Experience working in a complex highly matrixed global
- Experience working directly with senior leadership and adept at stakeholder
- Geo 1 - NY Metro, DC, and other locations with labor costs significantly above national average: Target Salary for this position is $108,800 – $121,600 base salary
- Geo 2 - Locations around the US National Labor Cost Average: Target Salary for this position is $98,600 – $110,200 base salary
- Geo 3 - Locations significantly below the US National Labor Cost Average: Target Salary for this position is $88,400 – $98,800 base salary
- Flexible schedules and time off: Flexible schedules, generous PTO, 11 paid holidays plus 2 floating holidays and hybrid working opportunities
- Health: Competitive health care, dental and vision coverage for you and your family
- Family: A variety of paid leaves: caregiver, parental/adoption, critical child illness and fertility benefits
- Employee Rewards Program: Annual merit increases and/or additional incentives for eligible employees
- Retirement: A retirement savings plan with employer contributions (after one year)
- Wellness: 15 safety and wellness days annually (if hired on or after July 1, safety and wellness days prorated to 8 days), mental health benefits and support through Calm and company-hosted events
- Employee Assistance Program: free and confidential assessments, short-term counseling, referrals, and follow-up services
- Learning & Growth: Access to internal and external learning & development opportunities and mentorships