HVAC Service Technician III
R&W
- Asheville, NC
- Permanent
- Full-time
- Diagnose causes of problems and/or failures in heating/air conditioning systems, refrigeration systems and food service equipment, for the purpose of identifying equipment and/or systems repair and/or replacement needs
- Perform maintenance and service repairs, install new units or replace parts for existing units according to specifications
- Repair or replace defective parts in units and equipment and their controls
- Communicate with Dispatch to ensure completion of scheduled job
- Maintain preventative maintenance schedules and procedures for customers
- Provide elite customer service to every customer
- Perform electrical and mechanical inspection and maintenance on equipment to ensure peak performance
- Perform specific preventative maintenance including belt adjustments, oiling, greasing and cleaning of equipment
- Use experience and technical skills with preventive maintenance and system operations to determine service requirements
- Ability to interpret engineering drawings in reference to layout, location and operation of the system(s)
- Represent the company in a positive manner to other trades, contractors and owners
- Advise owner/representative of preventive maintenance inspections performed and corrective actions to be taken
- Suggest additional services that are beneficial to customer
- Work in a team-based environment to share information and workload while ensuring customer satisfaction
- Submit required paperwork to Service Coordinator/Dispatcher in a timely manner
- Must work in a safe manner on a daily basis and ensure that all safety measures are taken at all times
- Performs other duties as assigned
- Flexibility to work overtime/ weekends, as required
- Valid driver license with acceptable driving record
- Active EPA certificate
- VRF experience a plus
- 10+ years' experience in a commercial HVAC setting
- Available to work flexible hours and on-call shifts as needed
- Ability to frequently lift up to 75 pounds and ability to lift and regularly carry items weighing up to 50 pounds
- Competitive Wages & Weekly Pay
- FREE dental insurance for employee
- FREE short-term disability
- FREE life insurance coverage of $20,000
- Eligible for insurance benefits 1st of the month after hire date with multiple options
- 401k plan with generous company match after 30 days
- PTO & Paid Holidays
- Access to FirstCall Academy for training and development
- Education Reimbursement Program
- Generous Employee Referral Program
- Continual learning and development in the body of knowledge through FirstCall Academy, to ensure we set the bar for skill level in the industry
- Elite level of customer service, to ensure we continue to be the FirstCall our customers make for their HVAC & Refrigeration needs