Experienced Automotive Service Advisor
Advantage Chevrolet of Bridgeview
- Bridgeview, IL
- Permanent
- Full-time
Advantage Chevrolet of Bridgeview is a trusted dealership committed to delivering outstanding customer service and high-quality automotive care. We are currently seeking an experienced and motivated Service Advisor to join our team. This is a great opportunity to grow your career in a fast-paced, supportive environment.Position Summary:
As a Service Advisor, you will be the liaison between our customers and the service department. Your role will be to ensure every customer has a seamless and professional experience, from scheduling service to the completion of work. We're looking for someone who is results-driven and focused on delivering high CSI scores through exceptional service.Responsibilities:Greet customers promptly and professionallyUnderstand customer concerns and accurately document service requestsCommunicate with technicians and relay findings and recommendations to customersProvide accurate estimates and timelines for repairs and maintenancePromote additional services based on vehicle needsMaintain strong customer relationships and follow up on service satisfactionHelp maintain and improve high CSI scoresQualifications:Minimum of 2 years of experience as a Service Advisor or similar roleGM (General Motors) experience is preferred, but not requiredProven ability to maintain high customer satisfaction ratings (CSI)Strong communication and interpersonal skillsWorking knowledge of automotive repair and maintenanceAutoMate and XTime software experience a plusValid driver’s licenseWhat We Offer:Competitive pay with bonus opportunitiesHealth, dental, and vision insurance401(k) plan with company matchPaid time off and holidaysOngoing training and developmentSupportive and team-oriented environmentJoin the Advantage Chevrolet Bridgeview family and help us drive customer satisfaction to the next level.