Director, People Team (Human Resources)
OPEN Health
- Boston, MA
- Permanent
- Full-time
- Leading professionals within the People Team who are responsible for supporting OPEN Health, North America employees throughout the employee life cycle
- Integrating People Team tools, policies, and procedures across Centers of Excellence (COEs) in North America including post-acquisition, ensuring consistent delivery to employees
- Leading SuccessFactors implementation related to People Team functions and usage
- Building agile and robust HR processes and HRIS systems to support business growth
- Collaborating in the development, implementation, and oversight of HR programs (i.e. DE&I)
- Proactively identify opportunities to streamline, consolidate, or enhance processes to drive efficiencies, making recommendations to ensure continuous improvement
- Ensuring the people process and systems are ‘user friendly’ and simple to use
- Supporting and driving the practice of using data and analytics to derive insights for better decision making within the People Team and the business on people matters
- Ensuring employee data integrity across CoEs in North America
- Collaborating with senior leadership to better understand needs and to drive design and flawless execution of end-to-end employee lifecycle processes
- Ensuring compliance related to state and federal regulations for the North America region
- Participating in strategic global People Team projects
- Managing the global performance review cycle (annual/mid-year) through system customization and employee communication
- Bachelor's degree in human resources, business, or related field and/or equivalent experience
- Prior HR experience; a minimum of 5-7 years required
- SuccessFactors superuser (EC, Performance Management, LMS, Recruiting, Onboarding, Succession)
- Comprehensive understanding of, and experience with HR compliance
- A natural ability for identifying procedural efficiencies, and a passion for excellence related to process and best practices
- A depth of experience with HRIS systems and processes
- Strong interpersonal and strategic communication skills both written and verbal
- Strong attention to detail, discreteness, and consciousness when managing confidential information
- Operationally strong with keen analytical and problem-solving skills
- Personal and approachable demeanor when interacting and supporting staff members through consultation and guidance
- Capacity to work in a timely and organized way to meet mandatory deadlines; effective multi-tasker and project manager skills
- A drive for excellence in the service provided to our most important customers: our OH employees
- Demonstrated leadership skills with the ability to create policies, procedures and workflows
- Proficiency with MS365 including Word, Excel, PowerPoint, Outlook and Teams
- Strong Excel and PowerPoint experience needed
- Self- motivated with the ability to own and drive initiatives to completion; capable of taking full ownership over their work when required
- Assertive problem-solver with ability to think strategically and execute tactically
- Experience liaising with and coordinating multiple team members to drive toward a common goal
- Experience working for a global organization including leading or being involved in hybrid team projects
- Experience with payroll
- Strong math and analytical skills
- Competitive pay, generous paid vacation and holidays, and health insurance programs across all our locations
- Ongoing training and development opportunities which foster and shape your individual career path
- An active and growing commitment to bettering the communities our employees call home through our Corporate Social Responsibility program
- The opportunity to thrive in a global, collaborative environment while working every day to improve health outcomes and patient wellbeing