Parts Manager
DELLA Auto Group
- Queensbury, NY
- Permanent
- Full-time
- Medical, dental, vision
- Life & disability provided by group
- PTO
- 401K with company match
- Lead the parts department, retail and wholesale customers.
- Accomplish objectives through the use of proper purchasing procedures and inventory control.
- Handle the parts inventory and track all expenses.
- Work with the Service Manager to ensure parts are in-stock or ordered in a timely manner as needed for all scheduled repairs.
- Effectively train and supervise all parts counter associates to meet department and company goals; handle stock order procedures.
- Handle and resolve customer complaints courteously and professionally.
- Keep up-to-date on manufacturer warranty, policy, and return procedures.
- Knowledge and compliance with the federal, state, and local regulations that affect operation.
- Ensure that all employees follow their assigned work schedules and enforce to the absenteeism, reporting and tardiness policy.
- Forecast goals and objectives for the department and strive to meet them.
- Hire, train, motivate, counsel and monitor the performance of all parts department staff.
- Ensure that incoming inventory is stocked in the correct location.
- Maintain a stabilized inventory consistent with the requirements of the defined areas.
- Accurately price parts and accessories using the proper pricing source and keep the computer system up to date.
- Implement & carry out safety requirements.
- Demonstrate behaviors within Company’s Values in all interactions with customers, co-workers and vendors.
- 2+ years of related experience in an automotive parts management position preferred
- 2 years of sales experience preferred
- Excellent customer service skills
- Professional appearance and work ethic
- High school diploma or equivalent
- Detail oriented and organized
- Valid driver's license and clean driving record