WAREHOUSE ATTENDANT (FULL TIME)
Compass Group
- Gaithersburg, MD
- Permanent
- Full-time
- We have an opening for a full time WAREHOUSE ATTENDANT position.
- Location: AZ Gaithersburg - 1 Medimmune Way, Gaithersburg, MD 20878 Note: online applications accepted only.
- Schedule: Full time schedule. Monday through Friday, hours may vary. More details upon interview.
- Requirement: Must have knowledge of domestic and international shipping of dangerous and non dangerous goods.
- Pay Range: $23.00 to $25.00
- Working knowledge of Domestic and International shipping of Dangerous & Non-Dangerous Goods including country specific guidelines is a must.
- Must have intermediate-level computer skills including working knowledge of Microsoft Office.
- Excellent communication and interpersonal skills.
- Significant attention to detail is a key skill.
- Speaks clearly and concisely in a professional manner.
- Ability to read and follow the Standard Operating Procedures.
- Ability to perform Shipping and Receiving functions as defined in the Standard Operating Procedures when preparing and processing Dangerous and Non-Dangerous goods.
- Working knowledge of shipping software used by FedEx.
- 49 CFR, IATA dangerous goods, and OneSource knowledge is a plus.
- The Shipping Associate must be able to move a package weighing up to 55 lbs.
- Knowledge about dry Ice packaging.
- Daily shipping activities, including requirement to properly package, mark, label & process Non-Hazardous and Hazardous items as per company SOPs.
- Evaluate shipping routes, determine shipping options and recommend best method to clients.
- Create documentation including but not limited to invoices, packing lists, USDA statements and FDA end use letters.
- Ensure all emails to the Shipping Gaithersburg mailbox are answered and resolved in a timely manner.
- Coordinate and process customized packaging and other special customer requests.
- Coordinate domestic and international shipments via local carriers, freight forwarders and courier services, provide documentation and monitor & report on progress.
- Escalate import/export related questions and issues to the appropriate departments. Escalate potential problems or customer issues.
- Communicate effectively with assigned teams, scientists and with all other interfacing functions and relevant groups as required.
- Track courier and accountable items (FedEx).
- Maintain highest level of customer care demonstrating a friendly and cooperative attitude.
- Follow established customer inquiry process, respond to customer needs, and requests in a timely and courteous manner.
- Effective, timely and professional communication to all relevant internal & external stakeholders.
- Retirement Plan
- Associate Shopping Program
- Health and Wellness Programs
- Discount Marketplace
- Identity Theft Protection
- Pet Insurance
- Voluntary Benefits, including Critical Illness Insurance, Accident Insurance, Hospital Indemnity Insurance, Legal Services, and Choice Auto and Home Program
- Medical
- Dental
- Vision
- Life Insurance/AD
- Disability Insurance
- Commuter Benefits
- Employee Assistance Program
- Flexible Spending Accounts (FSAs)