Job Description:The Insurance Specialist is responsible for the follow up of all accounts within the commercial accounts receivable, which includes all contracted and non-contracted commercial, VA, TriCare and specialty insurance plans. This position requires thorough knowledge and understanding of most commercial billing requirements. Experience using Availity, United Healthcare, Cigna and other payer portals, along with Epic experience is a plus. This position also requires excellent customer service skills and attention to detail. 2 years hospital Patient Accounts experience desired.Required Knowledge & SkillsEducation: High School Diploma or GEDExperience: Two years of related experience. Requires working knowledge of specialized practices, equipment, and procedures.Licenses and CertificationsNONE REQUIREDSupervisionNo supervisory responsibilitiesQualificationsTwo years experience in insurance billing or insurance collections, and patient contact in a hospital, clinic, or physician office. May substitute customer service, teaching, sales, collection, or other occupations, which require control of conversation, heavy detail, and ability to negotiate and compromise when necessaryAbility to work closely with others, and function as a team memberAbility to analyze and prioritize workloadsProficiency in spelling, business letter writing, and medical terminologyKnowledge and experience with Internet, Word, and ExcelAbility to be assertive without being abrasiveGood verbal communication skillsThe ability to understand and work within multiple applications and systems. Both internally and externally.
