Senior Systems Engineer (Avid)
Company3
- Hollywood, CA
- $94,000-150,000 per year
- Permanent
- Full-time
Position: Senior Systems Engineer
Location: Hollywood, CA (On-Site)
*Pay Range: $94,000 - $150,000 USD annuallyPOSITION SUMMARY:
Company 3 is a global leader in media and entertainment services for film, video and online content. With operations in Los Angeles, New York and around the globe, the company employs over 3,500 of the most talented, highly honored, and recognized artists and industry veterans worldwide.As a Systems Engineer at Company 3 you will be working as part of a team, implementing core creative service applications and tools to modernize the way our artists and clients work both in facility and remote. Implementation of in-studio and remote workflows that adhere to our security standards will be critical. You will be developing and disseminating the best practices for supporting complex technical process to maintain and improve operational efficiency.
MAIN DUTIES:
The Senior Systems Engineer will provide Tier 1 / Tier 2 / Tier 3 support for Avid Editorial clients in the Los Angeles area and beyond through phone, email and in-person interactions. They will work closely with engineering teams in NY and LA to optimize Avid system architectures, adhering to company standards and securities requirements. They will help define, design, and implement next generation infrastructure. They will work with engineering teams to support creative applications globally. They will bring work from home technology hardware and software solutions to all Co3 companies. They will work collaboratively to handle all operational and production technical needs. Other duties include:
- Working in a fast pace creative environment with the ability to problem solve on the fly.
- Designing and implement efficient Avid-based workflows for editorial, ingest, media management, and delivery.
- Collaborating with production staff to optimize project structures, media management, and editorial processes.
- Diagnosing and resolving software, hardware, and network-related issues in a timely manner.
- Integrating Avid solutions with 3rd-party applications, plug-ins, and storage systems.
- Updating and maintaining an accurate inventory for all Editorial gear.
- Maintaining up-to-date system configuration records, network diagrams, and asset inventories.
- The ability to work around production schedules and to travel as required.
The ideal candidate will bring prior working experience in a computer-related field. They will bring experience with Avid Media Composer, Avid NEXIS support experience (ACSR preferred, not mandatory). They will bring creative applications experience and be familiar with Storage performance and Archival concepts. They will be familiar with cloud architecture or administration. Additional desired skills include:
- Familiar with networking concepts and implementation for remote and in-studio production workflow.
- Familiar with video formats, codecs, and post-production standards.
- Strong analytical and troubleshooting skills in high-pressure, deadline-driven environments.
- Ability to translate technical information into clear guidance for non-technical staff.
- Solid understanding of networking concepts (TCP/IP, DNS, VLANs, bandwidth management).
- Experience with other post-production tools (Adobe Premiere Pro, DaVinci Resolve, Pro Tools).
- Proficiency in Windows and macOS system administration.
- Postproduction/studio experience.
- File-based ingest, transcoding, and delivery workflow knowledge.
- Avid Certified Support Representative (ACSR) for Media Composer, Nexis, or Interplay.
- Post-production experience in the cutting room.