Operations Support Specialist
Bevara Building Services
- Pewaukee, WI
- Permanent
- Full-time
- Create and assign work orders for field technicians and engineers
- Provide excellent customer support
- Communicate with remote technicians and customers via phone and email
- Assist remote technicians with scheduling outside vendors in a timely manner
- Must be able to handle a large volume of inquiries daily
- Help create and improve SOP’s (Standard Operating Procedures)
- Assist with entering hours/confirming time sheets for technicians on a weekly basis
- After-hours availability is required for emergency situations
- Other duties as assigned
- High School Diploma (or GED or High School Equivalence Certificate)
- A minimum of 1-2 years previous commercial building operations, property management, dispatching or related experience required
- Proficiency with computer applications, such as Microsoft Office Suite, is required
- Previous experience with electronic work order systems is a plus
- Must possess strong organizational skills
- Must be comfortable in a fast paced, ambiguous, and agile environment
- Full range of health benefits offered- medical, dental, vision, long and short term disability
- Roth and traditional 401K retirement plans offered
- Company provided life insurance plan
- PTO (Paid Time Off)
- Paid holidays
- Educational assistance
- An unbeatable work environment