
Data Science Manager
- Austin, TX
- Permanent
- Full-time
- Lead and mentor a team of data scientists and business analysts, providing technical guidance and career coaching, establishing the frameworks for managing and executing work, ensuring quality of work and on-time completion, and fostering a culture of collaboration and innovation.
- Develop data and analytics strategies that are aligned with goals and priorities in the assigned business areas.
- Partner closely with stakeholders to understand/clarify needs and requirements, and work with team members to conduct analysis and/or develop data science solutions to address the needs.
- Work with large and complex data sets to solve a wide array of challenging problems using different data science methods including but not limited to regression, classification, time series, cluster analysis, and advanced machine learning algorithms.
- Create trusted analytic data layers that serve as the single version of truth and enable wide access to key data and metrics.
- Build and continuously improve reporting capabilities (e.g., Tableau dashboards) that provide self-serve access to valuable insights about the business and empower decision making. Carry out deep-dive analysis to explain observations and trends.
- Build data science models to surface actionable insights from large and complex data, predict trends or customer propensity, and optimize operations and resource allocations.
- Design and execute experimentation to test business hypotheses, prepare test readouts, and provide data-driven recommendations.
- Prepare deliverables and regularly present work to technical and non-technical audiences. You will convince and influence leaders using clear insights and recommendations, and build credibility through structure and clarity.
- Build strong partnerships with a wide range of cross-functional stakeholders and actively identify and unlock opportunities to improve business performance with data and analytics.
- Closely collaborate across the Customer Data Science & Analytics organization to ensure broad adoption of data science and analytics initiatives to drive value across the entire customer business.
- Bachelor's degree, ideally in a quantitative field (e.g., Statistics, Applied Mathematics, Operations Research, Industrial Engineering, Econometrics, Data Science, Computer Science).
- 6+ years of professional experience in data science and analytics, with 2+ years experience managing people.
- SQL fluency is a must, with 5+ years of experience.
- 3+ years of experience using a scripting language like Python or R.
- Significant experience with experimentation in a business context, including test design, execution, tracking and analysis of results, and readout/recommendations.
- Strong communication skills for stakeholder engagement and team leadership.
- Proven experience using data and analytics to drive revenue and other business KPIs, and doing so in a proactive manner by actively seeking to identify opportunities.
- Experience in collaborating with cross-functional partners.
- Experience managing multiple priorities and adapting to changing business needs.
- Master's or Ph.D. degree in a quantitative field or in Business Analytics with a strong quantitative background.
- Experience with cloud-based data environments such as Snowflake and AWS.
- Experience building and managing analytic data layers. Knowledge of ETL processes, data environments, data governance principles, etc. Knowledge of DBT, Airflow, and Snowflake preferred.
- Experience in leading reporting/data visualization capabilities (using Tableau or similar tools). Understanding of infrastructure, monitoring, and alerting necessary to support highly visible and business-critical reporting.
- Demonstrated ability to develop a roadmap for complex technical initiatives and effectively communicate progress against that roadmap.
- Inclusive and Competitive medical, Rx, dental, and vision coverage
- Family forming benefits
- 13 Paid Holidays
- Flexible Time Off
- 8 hours of paid Volunteer Time off
- Immediate eligibility into Company 401(k) plan with 3.5% company match
- Tuition Reimbursement program for degreed and non-degreed programs
- 1:1 personalized Financial Planning Sessions
- Student Debt Retirement Savings Match program
- Free snacks and refreshments in each office location