Travel Consultant - Onsite - University of Kansas
shortstravel.com
- Kansas City, MO
- Permanent
- Full-time
- Minimum of 5 years of experience as a travel consultant; Group/Sports Travel experience preferred.
- Excellent communication, organization, and problem-solving skills required.
- Smartpoint/Apollo experience is preferred.
- Ability to work flexible hours, including evenings and weekends during peak travel periods and during emergency travel situations.
- Flexibility to travel to Waterloo on occasion for training, meetings, or team building activities.
- Demonstrates proficient knowledge, skills and abilities utilizing industry and proprietary technology, including Smartpoint/Apollo GDS.
- Coordinate and book travel for all athletic teams, including air, hotel, ground transportation and meals.
- Serve as the liaison between Kansas Athletics and travel vendors, including airlines, hotels, and charter services.
- Manage travel logistics for recruiting visits, coaching staff, and administrative personnel.
- Provide real-time support during team travel, including after-hours assistance for urgent changes.
- Collaborates with sport program directors and operations staff to anticipate and fulfill travel needs.
- Communicates effectively and exhibits excellent customer service skills.
- Continuously strives to provide clients with a positive experience, utilizing analytical and strategic skills.
- Positively contributes to the team environment.
- Understands the importance of quality and accountability with regards to revenue generating tasks and responsibilities.
- Demonstrates the ability to be a good team player; dependable and reliable; flexible with the ability to multi-task.
- We are a team at Short's Travel Management and as such, you may be expected to assist in other departments or handle tasks outside your typical position scope for the benefit of our clients or company.
- Positive Mindset
- Self-motivation / Drive
- Work Ethic / Ownership
- People-centric Leadership
- Objective Listening
- Collaborative Style
- Critical Thinking
- Commitment to Continuous Improvement
- Ability to Multi-Task and Prioritize to Meet Deadlines
- Microsoft Office skills preferred (Word, Excel, Outlook)
- GDS, internet, Online booking tool and portal knowledge
- Competitive salary commensurate with experience
- Medical Insurance
- Dental Insurance
- Vision Insurance
- Life Insurance
- Disability Insurance
- 401(k) plan
- Vacation/Earned Time Off