Shift Leader
City Barbeque
- Fishers, IN
- Permanent
- Full-time
- Safety First
- Treat others with integrity, fairness and respect
- Deliver quality without sacrifice
- Produce profit and cash flow for long-term value
- Have customer service experience in a retail or restaurant environment- 1 year required
- Act with integrity and honesty
- Exercise situational leadership successfully
- Resolve conflict professionally
- Demonstrate effective oral communication skills
- Collaborate with others well
- Effectively build teams
- Lead with positivity and appreciation
- Maintain regular and consistent attendance and punctuality
- Deliver backyard hospitality service to all guests by anticipating needs and overall store flow
- Fairly delegate tasks so that teammates can create and maintain the City Barbeque experience for the guests
- Maintain a calm demeanor during periods of high volume or unusual events to keep store operating to standard
- Organize opening and closing duties as assigned, ensuring food safety systems are executed and work stations are clean/safe
- Follow all cash management and cash register policies, including those for cash handling, safety and security and ensures proper cash management practices are followed by shift team
- Make certain that safety and security standards are emphasized and adhered to, and that teammates are trained in appropriate responses to unsafe situations
- Assist with new teammate training by positively reinforcing successful performance
- Communicate regularly with the General Manager to provide feedback on teammate performance during shifts and to remain current with store production goals
- Create a positive learning environment by providing clear, specific, timely and respectful coaching and feedback to teammates on shift to ensure operational excellence and to improve teammate performance
- Reviews (with opportunities for raises) twice a year
- Bi-weekly pay and Daily pay options*
- Up to $2,400/year in free BBQ
- 25% discount when off the clock
- Free uniforms and slip-resistant shoes
- Vacation pay*
- Holiday pay (four holidays paid - time and a half)
- 401(k) match up to 4% of salary*
- Annual scholarship opportunity (up to $3,000/year)
- Flexible scheduling
- Medical, dental, and vision insurance (after 60 days)*
- Paid basic life insurance*
- Voluntary life insurance*
- Short-term disability*
- Bereavement pay
- A variety of healthcare benefits and programs, including accident and hospital insurance, Health Savings Accounts, and more*
- Purchasing Power Credit alternative
- Access to City Cares, our teammate assistance fund, for qualifying instances of hardship or disaster
- Access to counseling and community resources via our Employee Assistance Plan