Customer Relations Representative - State Farm Agent Team Member
- Bensalem, PA
- $45,000-65,000 per year
- Permanent
- Full-time
- Bonus based on performance
- Competitive salary
- Health insurance
- Opportunity for advancement
- Paid time off
- Training & development
- Immediate Impact – Put your licensing and State Farm platform knowledge to work on Day 1.
- Balance of Service + Sales – Build relationships and identify coverage gaps to protect our clients while earning incentives.
- Streamlined Transition – Minimal ramp-up with a team that understands and values your experience.
- Positive Agency Culture – Work in a supportive, professional, and collaborative environment.
- Competitive Compensation – Base salary plus performance-based bonuses for retention and cross-selling success.
- Provide high-level service to clients through policy changes, billing inquiries, and claims follow-up.
- Utilize State Farm tools to complete transactions efficiently and accurately.
- Conduct regular policy reviews and coverage check-ins.
- Identify and recommend additional insurance products to existing customers.
- Cultivate strong client relationships that foster loyalty and long-term retention.
- Current Property & Casualty License (Life & Health is a plus).
- Previous experience within a State Farm agency (minimum 1 year preferred).
- Proficiency in State Farm platforms
- Strong interpersonal and communication skills.
- Ability to identify client needs and match them with appropriate solutions.
- Organized, detail-oriented, and able to manage multiple client interactions daily.