Automotive Parts Advisor
Marietta Auto Sales
- Marietta, GA
- Permanent
- Full-time
We are an Independent Dealership with locations in Marietta and Kennesaw. Our successful dealership is looking for an Experienced Automotive Parts Advisor to join our team. A premier luxury brand in the Atlanta area is seeking an experienced Automotive Parts Advisor selling parts to customers over the counter, through the shop, on the phone, and/or online. This is a unique opportunity for someone with little experience, or those that are experienced and seeking advancement. We have new direction and support that's looking to the future. It's time to turn your job into a career and achieve what's yours! The ideal candidate will be a dynamic leader with a proven track record of delivering exceptional organizational skills.For this role, you'll need:Parts experienced preferred, 2-3 yearsHigh School degree or equivalentStrong communication skills to explain parts information to customers and associatesKnowledgeable about automotive OEM partsExperience with Dealertrack, VAuto, Rapid Recon preferredAbility to lift 50 - 70lbsAvailability to work on SaturdaysMust have a valid driver licenseMust be able to pass pre-employment screen (background)In this role, you'll:Provide comprehensive assistance to walk-in customers by guiding them in the selection of necessary components, recommending complementary items, presenting promotional offers, and ensuring thorough exposure to the complete product range. This approach aims to enhance customer satisfaction and maximize sales opportunities.Retrieve purchased components from inventory.In the event that the part is unavailable in stock, assess its availability and, if requested by the customer or technician, initiate an emergency order.Respond to incoming telephone inquiries, offering accurate price quotations and relevant information as requestedProvide support to external sales representatives with order processing and managementArrange orders for daily shipment, delivery, or collectionConduct weekly verification of WILL CALL and BACKORDER files, and return to vendors or restock items that are no longer required.Conduct telephone solicitation of designated accounts.Provide support to Service Technicians in the selection of components required for ongoing repair proceduresInform the service desk and the customer that the ordered parts have been received.It is imperative that technicians present a repair order prior to charging out parts. This procedure ensures proper documentation and accountability in the repair process.Keep all bins, aisles and storage areas clean, near and clearly labeledBe friendly, professional and efficient when working with customers and co-workersProvide the same high level of service to the other dealership departments, as is given to other customersIssue credit slips for returned parts, ensuring the original invoice or its corresponding number is available for purchase and pricing verification. Any exceptions require approval from the Parts Manager or Office Manager.Inform the Parts Manager when areas of the department do not meet satisfactory standardsKeep current on new products and product updatesParticipate in available training programsOur organization is a family-owned and operated enterprise, demonstrating a comprehensive understanding of the requirements for business growth from inception. In contrast to other employers, our focus is not primarily on past accomplishments, but rather on an individual's potential for future achievements.BenefitsInsurance: medical, vision, dentalLife Insurance401(k)PTO and holidaysEmployee discounts on vehicle purchases, parts and service repairsOpportunities to join our community service initiativesInternal career advancement opportunitiesJob Type: Full-timePay: $20-$25. Compensation is commensurate with experience.