Implementations Manager

Fiserv

  • Omaha, NE
  • Permanent
  • Full-time
  • 29 days ago
Calling all innovators – find your future at Fiserv.We’re Fiserv, a global leader in Fintech and payments, and we move money and information in a way that moves the world. We connect financial institutions, corporations, merchants, and consumers to one another millions of times a day – quickly, reliably, and securely. Any time you swipe your credit card, pay through a mobile app, or withdraw money from the bank, we’re involved. If you want to make an impact on a global scale, come make a difference at Fiserv.Job Title Implementations ManagerWhat does a successful Implementations Manager do at Fiserv?As an Implementations Manager, you will take charge of managing multiple simultaneous projects, overseeing the full lifecycle implementation and execution of large-scale Partner Bank projects for both new and existing Financial Institutions from initiation to closure. You will coordinate cross-functional teams across different departments that are responsible for the different aspects of the project and serve as both the project manager along with the primary point of contact for our clients throughout the program lifecycle. Your leadership will drive to revenue generation for this business segment and enhance client satisfaction.What you will do:
  • Develop detailed project plans that encompass timelines, deliverables, and resource allocation, to ensure the smooth execution of client projects.
  • Build and maintain strong relationships with stakeholders at all levels of the organization, including senior management, cross-functional teams, and external partners, to ensure alignment and collaboration.
  • Identify potential risks and obstacles that could impede project progress and develop strategies to mitigate them.
  • Continuously monitor project progress, identify potential risks and issues, and implement timely mitigation measures to keep projects on track.
  • Solid understanding of all Implementation processes and understanding of the FI model.
  • Complete Implementation projects while following governance guidelines to ensure project methodology and audit consideration are met.
What you will need to have:
  • High School Diploma or a relevant field, or an equivalent combination of education, work, and/or military experience.
  • 4+ years of proven success in delivering successful projects within specified timeframes, while ensuring customer satisfaction.
  • 4+ years of experience with client and project management methodologies, including Agile.
  • 4+ years of experience managing cross-functional teams and coordinating resources.
What would be great to have:
  • Bachelor’s degree in business administration or project management.
  • Advanced knowledge of CRMs or customer service management.
  • Proficiency in using project management tools such as Clarity or MS Project.
Important information about this role:
  • This role is on-site Monday through Friday. Fiserv considers in-person collaboration to be an essential part of this role as in-person office experiences help you with your overall onboarding experience and leads to stronger productivity.
#LI-PN1This role is not eligible to be performed in Colorado, California, District of Columbia, Hawaii, Illinois, Maryland, Minnesota, New Jersey, New York, Nevada, Rhode Island or Washington.It is unlawful to discriminate against a prospective employee due to the individual's status as a veteran.Please note that salary ranges provided for this role on external job boards are salary estimates made by outside parties and may not be accurate.Thank you for considering employment with Fiserv. Please:
  • Apply using your legal name
  • Complete the step-by-step profile and attach your resume (either is acceptable, both are preferable).
Our commitment to Equal Opportunity:Fiserv is proud to be an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, gender, gender identity, sexual orientation, age, disability, protected veteran status, or any other category protected by law.If you have a disability and require a reasonable accommodation in completing a job application or otherwise participating in the overall hiring process, please contact . Please note our AskHR representatives do not have visibility to your application status. Current associates who require a workplace accommodation should refer to Fiserv’s Disability Accommodation Policy for additional information.Note to agencies:Fiserv does not accept resume submissions from agencies outside of existing agreements. Please do not send resumes to Fiserv associates. Fiserv is not responsible for any fees associated with unsolicited resume submissions.Warning about fake job posts:Please be aware of fraudulent job postings that are not affiliated with Fiserv. Fraudulent job postings may be used by cyber criminals to target your personally identifiable information and/or to steal money or financial information. Any communications from a Fiserv representative will come from a legitimate Fiserv email address.

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