Poolside Server / Bartender - HOTEL HARTNESS
Hay Creek Hotels
- Greenville, SC
- Permanent
- Part-time
♦ Serve guests in accordance with company standards.
♦ Impart to the customer warmth and graciousness, much as you would give a guest in your own home.
♦ Organize and maintain consistent liquor inventory. Communicate inventory needs to appropriate manager.
♦ Participate in development of and be knowledgeable of all wine and beer lists offered.
♦ Participate in development of and be knowledgeable of all specialty cocktail menus.
♦ Able to pour glass of wine, beer, and mixed drinks in accordance with HCH service standards.
♦ Understand and practice safe serving practices, such as cutting a customer off, suggesting food items, spacing out
drinks, calling driving assistance, etc. (TIPS Training)
♦ Ability to obtain proper certification for state liquor requirements.
♦ Prepare garnishes and mix drink ingredients prior to shift.
♦ Adhere to all pouring guidelines and recipes. Must use a Measuring device such as a Jigger at all times. No Free
Pouring allowed at any time.
♦ Operate efficiently and calmly throughout peak service times and high stress situations..
♦ Be thoroughly familiar with menu items and related materials.
♦ Clean and maintain all working areas and equipment.
♦ Complete designated side work efficiently and thoroughly.
♦ Assist in resolving any complaints and communicate disgruntled customers to the appropriate supervisor.
♦ Undertake all reasonable tasks requested by supervisors.
♦ Represent a positive working liaison with all other members of the kitchen and front of house staff.
♦ Prepare and present bills to customers for payment using the point of sales system (POS).
♦ Obtain settlement from customers, either cash, credit, or room charge, and settle bills using the POS system.
♦ Practice guest safety and ensure correct billing to room when processing room charges.
♦ Complete all listed opening, side-work, and closing checklists, cleaning checklists, and duties related to shift.
♦ Reconciliation of cash, accurately charge credit cards, and make appropriate cash deposits at end of shift.
♦ Close out and check out with manager once shift is complete.
♦ Consciously assist in all company promotions when required.
♦ Practice cleanliness and safety in all dining areas, liquor, and wine storage areas.
♦ Participate in daily staff meetings and department training meetings.
♦ Understand and communicate daily specials and specialty menus to guests.Hay Creek offers an extensive benefit and incentive package, including;
- Insurance Benefit package, to include Company-funded Medical, Dental, Vision, Life, Disability, Accident, and Critical Illness
- Competitive Salary/Wages
- Competitive Paid Time Off Structure including Vacation, Sick, Holiday Pay, Jury Duty Leave, and Bereavement Leave
- Standard Annual Performance/Salary Reviews
- Merit and Cost of Living Adjustments
- Complimentary Meals Daily
- Free Parking
- Employee and Friends & Family Lodging Discounts as low as forty-nine dollars per night at all HCH Properties
- Discounts at specific property partners (NEIRA, Historic Hotels of America)
- 50% Discount when Dining at any HCH Property
- Industry Discounts through Working Advantage (Entertainment Tickets, Hotels, Rental Cars, Outdoor Activities, Restaurants, etc.)
- Discounts at each of our Spas, Golf Courses, Fitness rooms/programs and other featured amenities
- Supportive, open-door policy work environment
- Work Culture that is fun, energetic and motivating
- Employee Recognition Program - 'Delight and Surprise Dollars'
- Accelerated Career Advancement to include professional enrichment, conferences & classes, and manager in training programs.
- High School diploma or equivalent
- Must feel comfortable with technology. Working knowledge of a Point of Sale system preferred
- 1 year bartending experience preferred.
- Alcohol service training certificate a plus (will train if needed).
- Ability to work in a constructive, team working environment with a positive, upbeat and customer-focused attitude
- Ability to operate smoothly under pressure and stress
- Flexibility to work nights or mornings, weekends, holidays, and busy seasonal days (i.e. town festivals).
- May be subject to successful completion of background check and/or DMV check.