Front Desk Attendant
UFC Gym
- Las Vegas, NV
- $10.50 per hour
- Permanent
- Part-time
- Warmly greets members and guests as they enter and leave the club.
- Answers incoming calls in a professional and efficient manner and transfers phone calls promptly and to the right department or individuals.
- Checks in members and verifies membership; signs up members for group fit or ultimate classes.
- Registers prospective members and directs them to the membership department.
- Addresses members’ questions or direct them to the appropriate individual for better assistance.
- Sells supplements, apparel and other UFC GYM retail items to members.
- Rings up purchases on the POS system and provides accurate change.
- Maintains a professional image and behavior at all times- avoids eating, sitting, reading, internet surfing, using a personal cell phone or other activities which are not work related.
- Responds professionally to requests and inquiries from guests, members, and staff.
- Provides information to members regarding special club events.
- Immediately reports or escalates to management any unsafe conditions or emergency situations.
- Keeps front desk and lobby neat and clean at all times.
- Performs opening and closing procedures for the front desk, as assigned.
- Attends monthly meetings or other scheduled meetings.
- Assist with inventory or product pricing, as needed.
- Calls all past due members regarding late dues and down payments.
- Must be energetic and possess a very friendly, outgoing personality and positive attitude
- Possess strong interpersonal and communication skills, including telephone etiquette
- Possess a strong customer service focus
- Understands and follows oral and written instructions
- Able to multi-task and perform tasks with accuracy and attention to detail
- Must be a team player and possess a can-do attitude
- Adhere to meal and rest break periods and must clock in and out for all shift times
- Current CPR/AED certification
- Experience with multiple phone lines preferred
- Basic computer skills
- Required to stand, reach with hands and arms, stoop, kneel, crouch, or crawl
- Occasionally lift and/or move up to 25 pounds
- Ability to stand and remain on your feet for a full shift