
Dispatch Coordinator
- Vancouver, WA
- $20.00 per hour
- Permanent
- Full-time
- Identify and recommend customer specific routing and demand forecasting changes
- Assist Customer Service Centers (CSCs) with the resolution of delivery inquiries and issues from customers
- Assist with the delivery process by addressing and correcting skipped orders, inaccurate directions, propane tank obstructions, etc.
- Ensure timely, consistent and open lines of communication between the Distribution Center, CSCs, Drivers and customers
- Adapt to rapid and significant changes in workload due to weather, road conditions and other factors influencing the delivery fleet
- Provide general administrative support as required (i.e. drafting internal communications, filing and relaying processes/procedures)
- Medical, dental, and vision (eligibility after just 30 days of employment)
- Paid time off that increases with tenure
- A 401(k) with company match and immediate vesting
- A new employee training program and many opportunities for continued learning and career development
- Disability and life insurance
- Employee recognition program
- Generous tuition assistance program
- Propane discounts
- Minimum of 3 years of dispatching or related experience preferred
- Minimum of a High School diploma or GED preferred
- Solid computer skills including Microsoft Office, data entry and the ability to run and analyze reports
- Ability to multi-task and prioritize assignments in a team environment