Store Operations Consultant - Omni-Channel Fulfillment

Lowe's

  • Mooresville, NC
  • Permanent
  • Full-time
  • 1 month ago
Your ImpactThe primary purpose of this role is to lead, assess, support/design, implement, and roll out supply chain initiatives that support supply chain teams with driving business results. This role will accomplish this through the development and implementation of projects, best practices, and process improvements. This role supports the day to day supply chain operations, including sales, service, technology, omni-channel, and store communications.Work with a Winning TeamAt Lowe's, you have the power to shape the future of home improvement. As a strategic member on our team, you'll drive initiatives that resonate across our 1,700+ stores, directly impacting millions of customer experiences.You'll be a trusted advisor, aligning your expertise with our evolving business needs to empower our frontline teams and deliver exceptional results. We'll put cutting-edge tools at your fingertips - from advanced analytics to the latest retail technology. With these resources, you'll make decisions that don't just move the needle, they redefine the game. Here, your expertise doesn't just contribute to our success - it defines it.Key Responsibilities
  • Leads the development and implementation of supply chain improvement tools and processes, with limited guidance from the Supply Chain Operations Manager.
  • Collaborates cross functionally to effectively deliver projects, best practices, and process improvement initiatives.
  • Utilizes and analyze field feedback and reporting to provide recommendations for process improvement and projects to field leadership.
  • Coordinates and manages timely execution of projects across supply chain, from development to implementation.
  • Utilizes qualitative and quantitative analytics prior to development and after implementation to identify ROI, current/future state, and cost savings.
  • Interprets reporting and develops actionable performance recommendations that are distributed to the key stakeholders.
  • Provides real-time information and guidance to supply chain requiring assistance with day-to-day procedural questions.
  • Analyzes post-project feedback to provide continuous improvement solutions.
  • Manages projects by building the project plan and ensuring on target and timely delivery of imitative desired output and integration.
  • Solves complex business problems by performing competitive and market analysis, utilizing subject matter experts both internally and externally where needed
  • Enhance and develop associate facing technology to improve productivity and efficiency.
  • Reviews, approves, and publishes, policies, procedures, and processes for new store initiatives, at times, executing the process of documenting.
Minimum Qualifications
  • Bachelor's Degree Business, Management, Operations, or related field and 3-5 Years 4 Years of Related Industry Experience (Installation, Repair or US Home Improvement), or equivalent experience
  • 3-5 Years 4 Years of Experience in data analytics, performance reporting
  • Demonstrated project management experience, such as Gantt Chart design and development
Preferred Skills/Experience
  • 3-5 Years 4 Years of Experience in a Supply Chain Operations role (with an emphasis in Install and/or Repair Industry experience)
  • 1-2 Years 2 Years of Experience with Service Provider Management Tools, such ServiceBench, Mappoint/PowerMap, and Call Scheduling/Dispatch
  • 1-2 Years 2 Years of Experience with Service Provider Capacity Management
Benefits
  • 401k with up to 4.25% match
  • Discounted Employee Stock Purchase Plan (15% discount of strike price)
  • Tuition-Free Education
  • 10-week Maternity/Parental Leave
  • 10% Associate Discount
For information about our benefit programs and eligibility, please visit .About Lowe’sLowe’s Companies, Inc. (NYSE: LOW) is a FORTUNE® 100 home improvement company serving approximately 16 million customer transactions a week in the United States. With total fiscal year 2024 sales of more than $83 billion, Lowe’s operates over 1,700 home improvement stores and employs approximately 300,000 associates. Based in Mooresville, N.C., Lowe’s supports the communities it serves through programs focused on creating safe, affordable housing, improving community spaces, helping to develop the next generation of skilled trade experts and providing disaster relief to communities in need. For more information, visit .CompensationStarting rate of pay may vary based on factors including, but not limited to, position offered, location, education, training, and/or experience. For information regarding our benefit programs and eligibility, please visit our .#LI-Onsite#LI-LG2Lowe’s is an equal opportunity employer and administers all personnel practices without regard to race, color, religious creed, sex, gender, age, ancestry, national origin, mental or physical disability or medical condition, sexual orientation, gender identity or expression, marital status, military or veteran status, genetic information, or any other category protected under federal, state, or local law.

Lowe's