Customer Care Associate

Binson's Medical Equipment & Supplies

  • Brighton, MI
  • Permanent
  • Full-time
  • 23 hours ago
🚨 Now Hiring: Customer Care Associate📍 Location: 455 E Grand River Ave #206, Brighton, MI 48116🕗 Schedule: Monday–Friday | 8:00 AM – 5:00 PMAt Binson’s, we believe in three things: Better Products, Better Services, Better Lives—and we live it every day. We're a fast-growing, family-owned health care company with a big heart and locations across Michigan, Indiana, and Florida. If you’re looking to make a real impact in people’s lives, you're in the right place.🚀 The Role: Customer Care AssociateTo support patients by assisting with the selection and purchase of medical supplies, while providing exceptional customer service in a friendly and professional environment. This includes processing transactions, managing inventory, and ensuring all orders are accurately generated with proper documentation and insurance verification.🔍 What We're Looking ForHigh School Diploma or equivalentFriendly, outgoing communicator who loves connecting with peopleSkilled with point-of-sale (POS) systems and inventory software—tech-savvy is a plus!Super organized with a keen eye for detailCompassionate and always focused on making customers feel cared for🛠 What You’ll Be DoingWelcome patients and visitors with a warm smile and professional vibeHelp customers find the perfect medical supplies tailored just for themObtain written prescriptions from physicians, verify insurance coverage, and generate accurate orders to ensure a smooth and timely patient experienceShare helpful info on product features and how to use them confidentlyQuickly and kindly handle questions or concerns—making every experience a great oneProcess sales smoothly and securely, handling cash, cards, and insurance like a pro💡 Perks & BenefitsCompetitive pay 💰Full benefits: Medical, Dental, Vision & Life Insurance 🏥Paid time off + floating holiday 🌴401(k) Retirement Savings Plan 💸Training and growth opportunities 🚀

Binson's Medical Equipment & Supplies