PHYSICIAN PRACTICE COORDINATOR
Williamson Health
- Clarksville, TN
- Permanent
- Full-time
o Medical, Dental, Vision
o PTO
o Retirement Matching
o Tuition reimbursement
o Discount programs
o FSA (Flexible Spending Accounts)
o Identity Theft Protection
o Legal AidWilliamson Health is an equal-opportunity employer and a drug-free workplace.POSITION SUMMARYResponsible for assisting with administrative functions, including Operations, Finance, and other medical and business management duties as assigned. Assists Physician Practice Manager in all aspects of Physician Practices.POSITION REQUIREMENTSFormal Education/Training:
Bachelor's Degree preferred in Business, Healthcare Administration or related field; or equivalent experience.Workplace Experience:
At least three years of experience in a physician practice. Billing/collections, front and back office procedures/policies experience preferred. Demonstrate leadership, managerial ability and good interpersonal skills.Equipment and Skills Training:
Strong Computer Skills, Communication and Presentation Skills required. Demonstrated ability to self-direct, meet deadlines and support Physician Groups.Physical Environment:
Physician and Clinical setting/environment.Physical Effort:
Requires the ability to communicate proficiently; oral and written. Requires prolonged standing and working up to twelve hours if needed. Requires the ability to lift minimal amounts (20-25 lbs).PERFORMANCE STANDARDS
- Assists Physician Practice Manager with physician Billing and Collections and ensures accounts are handled promptly
- Maintains administrative functions for department operations.
- Facilitates staff development, assists with the orientation and training of new personnel, and participates in the development and instruction for annual competency, evaluations and educational programs for co-workers.
- Acts as liaison to support clinical care, promote patient safety and ensure quality care through rounding on each practice, responding to assistance needed for relief of staff and assisting physicians as requested.
- Maintains compliance of office equipment/medical equipment maintenance agreements.
- Respond to patient complaints in a timely manner.
- Assists in conducting Physician Practice meetings as needed for hospital updates, policy changes, etc.
- Works as needed in other areas to cover vacation or absences.
- Maintains accurate and appropriate payroll reporting and staff scheduling.
- Improve performance with regard to patient/employee satisfaction scores.
- Analyze and develop monthly patient revenue/production, quality assurance and provide feedback to staff.
- Reports completely and accurately any incident that may warrant review by director/manager.
- Assists Physician Practice Manager with business development of current and/or future physician practices.
- Performs other duties as assigned by director/manager and independently seeks out job duties to further benefit patient services while meeting the bottom line.