Group Product Manager, Member Experience

Atria Physician Practice New York PC

  • New York City, NY
  • $180,000-240,000 per year
  • Permanent
  • Full-time
  • 15 days ago
  • Apply easily
About AtriaAtria is a membership-based preventive health care practice delivering cutting-edge primary and specialty care from the comfort of your home, at our practices in Palm Beach and New York, or wherever you are in the world.We bring together a multidisciplinary team of renowned, in-house physicians to provide proactive, preventive, and precision-based care for Atria members and their families. We aim to optimize the lifespan and healthspan of all our members through meticulous screening and tailored interventions to prevent, reverse, or manage all major chronic diseases.Each member’s care is led by a dedicated Chief Medical Officer who collaborates on your behalf with specialists in cardiology, neurology, pediatrics, gynecology, endocrinology, performance and movement, and more. Our exceptional clinicians also work closely with the 60+ members of the Atria Academy of Science & Medicine, top experts in their respective fields who are available for rapid consults, support, and referrals.Role OverviewAtria Health is seeking a highly experienced and visionary Group Product Manager to define and drive the evolution of our Member Experience. As a senior individual contributor, you will own the long-term product vision, strategy, and execution for the digital touchpoints that shape how our members interact with Atria Health—across mobile, web, and in-person channels. This role will also build out a team of PMs to create a best-in-class member experience.In this pivotal role, you will be responsible for leading high-impact, cross-functional initiatives that translate complex health data and personalized care into intuitive, engaging, and outcomes-driven experiences. You will influence executive stakeholders, mentor product peers, and work closely with design, engineering, and clinical teams to deliver best-in-class solutions. The ideal candidate has a track record of shipping category-defining products in health tech or consumer wellness, and thrives at the intersection of vision-setting and hands-on execution.Key ResponsibilitiesProduct Strategy & Leadership
  • Define, champion, and continuously evolve a multi-year product vision and strategy for the Atria Health member experience, in alignment with company goals and market opportunities.
  • Serve as the primary thought leader and subject matter expert for member-facing product direction, influencing at all levels of the organization.
End-to-End Product Ownership
  • Lead the development and prioritization of a multi-quarter roadmap that balances member needs, clinical requirements, clinical operations, and business objectives.
  • Drive delivery of high-impact initiatives from concept to launch, ensuring quality, scalability, and measurable outcomes.
Research, Insights & Foresight
  • Conduct and synthesize advanced member research, behavioral analytics, and industry trend analyses to inform product decisions.
  • Anticipate emerging needs in the health tech and personalized health space, identifying opportunities for disruptive innovation.
Mentorship & Influence
  • Mentor and guide senior and mid-level product managers, fostering a culture of excellence and continuous improvement.
  • Influence cross-functional partners and executives without direct authority, aligning teams behind shared goals.
Performance & Optimization
  • Define, monitor, and act on KPIs to drive engagement, satisfaction, retention, and health outcomes.
  • Rapidly iterate based on qualitative and quantitative feedback, balancing speed and quality.
RequirementsProduct Strategy & Leadership
  • Define, champion, and continuously evolve a multi-year product vision and strategy for the Atria Health member experience, in alignment with company goals and market opportunities.
  • Serve as the primary thought leader and subject matter expert for member-facing product direction, influencing at all levels of the organization.
End-to-End Product Ownership
  • Lead the development and prioritization of a multi-quarter roadmap that balances member needs, clinical requirements, clinical operations, and business objectives.
  • Drive delivery of high-impact initiatives from concept to launch, ensuring quality, scalability, and measurable outcomes.
Research, Insights & Foresight
  • Conduct and synthesize advanced member research, behavioral analytics, and industry trend analyses to inform product decisions.
  • Anticipate emerging needs in the health tech and personalized health space, identifying opportunities for disruptive innovation.
Mentorship & Influence
  • Mentor and guide senior and mid-level product managers, fostering a culture of excellence and continuous improvement.
  • Influence cross-functional partners and executives without direct authority, aligning teams behind shared goals.
Performance & Optimization
  • Define, monitor, and act on KPIs to drive engagement, satisfaction, retention, and health outcomes.
  • Rapidly iterate based on qualitative and quantitative feedback, balancing speed and quality.
Requirements
  • 8+ years of product management experience, including significant experience owning strategy for complex consumer-facing digital products in health tech, wellness, or personalized health (e.g., experience at companies like Whoop, Oura, Fitbit, Apple Health, Peloton Digital, etc.).
  • Proven track record of defining, launching, and scaling products that achieve both business impact and user delight.
  • Experience setting multi-year product vision and translating it into actionable roadmaps that influence multiple product areas.
  • Deep empathy for member needs and an ability to transform those needs into elegant, highly personalized experiences.
  • Mastery of agile product development methodologies and experience driving cross-functional alignment in fast-paced, high-growth environments.
  • Exceptional analytical skills—capable of using data, research, and experimentation to make strategic decisions.
  • Outstanding communication and storytelling abilities, with a proven capacity to influence executives, peers, and cross-functional teams.
  • Bachelor’s degree in a relevant field preferred (e.g., Computer Science, Engineering, Business, Design).
Reporting & Work ArrangementThis role reports to the VP of Product & Engineering. This is a hybrid role based in New York City, with 3 days/week in the office (Tuesday–Thursday). Travel to other Atria locations as needed.Compensation:$180,000 - 240,000Benefits
  • Excellent health and wellness benefits, 100% paid by Atria effective date of hire
  • Flexible Time Off
  • 401k match at 4% effective after 6 months
  • Fitness perks including Wellhub+
  • Time to give back and make an impact in underserved communities

Atria Physician Practice New York PC