
IT Network Engineer- In Phoenix, AZ
- Phoenix, AZ
- Permanent
- Full-time
- Design, configure, and deploy network hardware and software, including routers, switches, firewalls, wireless access points, and VPN solutions, in accordance with company standards and industry best practices
- Proactively monitor network performance of corporate, warehouse, and store networks, identify and resolve issues, and perform regular maintenance to ensure optimal uptime and efficiency
- Utilize network monitoring tools to detect anomalies and potential security threats
- Provide expert-level support for network-related incidents, diagnosing and resolving complex connectivity and performance issues in a timely manner
- Assist in the development and testing of network disaster recovery and business continuity plans
- Create and maintain network documentation, including diagrams and configurations of the corporate, warehouse, and store networks
- Identify opportunities for process improvement and implement changes to enhance efficiency
- Foster strong relationships with other IT teams and business departments to ensure seamless integration of services and proactive support
- Collaborate with other teams to troubleshoot system-wide issues
- Maintain a positive and professional demeanor when interacting with both internal and external users
- Manage workload and ensure timely resolution of support tickets
- Stay abreast of new networking technologies
- Networking Fundamentals:
- Deep understanding of TCP/IP, OSI Models
- Advanced working knowledge of Cisco Routing and Switching platforms. Cisco CCNA certification required, CCNP certification preferred
- Minimum of 5 years’ experience working with medium/large size LAN and WAN environments.
- Minimum 5 years’ experience with configuring, installing, and troubleshooting enterprise-grade network devices (switches, routers, firewalls, Wireless AP’s)
- Experience and proficiency with network monitoring and management tools (SolarWinds, Wireshark, Dynatrace)
- Ability to diagnose and resolve complex network issues quickly and efficiently
- Ability to create and maintain detailed network diagrams, configurations, and procedural documentation
- Network Security
- Strong understanding of network security principles and best practices
- Experience implementing and managing security features like firewalls, IDS/IPS, VPNs, NAC (Network Access Control), and access control lists (ACLs)
- Knowledge of common cyber threats and mitigation strategies
- Cloud Networking
- Minimum 5 years’ experience with Cloud networking and architecture in major cloud platforms (Azure, GCP, OCI, AWS)
- Understanding of hybrid cloud networking architectures
- Comprehensive medical, pharmacy, dental, & vision plan options
- Health savings account (with enrollment in the high deductible health plan option)
- Health & dependent care flexible spending accounts
- Company-paid basic life insurance
- Voluntary supplemental life insurance
- Company-paid short-term disability and long-term disability insurance
- Pre-tax and Roth 401(k) with company match
- Paid sick and bereavement leave
- 10 paid holidays, including a floating personal day
- Employee assistance and wellness programs
- Free onsite health clinic
- Hybrid work schedule
- Product discounts at Leslie’s Retail stores