
Business Transformation Manager
- Cincinnati, OH
- Permanent
- Full-time
- Provide leadership and banking domain expertise (technical, process, loans, and/or deposit) for high-profile bank transformation initiatives, driving cross-functional project teams to achieve high-quality results through all phases of business process change (initiating, planning, executing, controlling and closing)
- Management and oversight of internal and/or external team resources, including vendors, consultants and other third parties
- Development of transformation scope and design specifications, working closely with key stakeholders to ensure alignment on business requirements
- Development and maintenance of comprehensive business artifacts and archives (projects plans, issues logs, risk registers, stakeholder registers, business requirements, etc.)
- Active management of risks, issues, corrective action, change control, status reporting, and process improvement plans
- Bachelor’s degree
- Minimum of twenty (20) years’ experience in banking technology and business leadership in mid- to large scale corporate environment
- Strong understanding of the banking industry, from balance sheet to income statement and associated management strategies
- Skilled in developing business cases to facilitate both digital and operational transformations
- Experience managing and leading complex, cross-functional teams with a deep commitment to curiosity and driving business change
- Ability to gather raw data, analyze data using SQL and other modern analytic tools (PowerPivot, Tableau, Excel etc.) and develop business recommendations through detailed analysis of data
- Ability to study technology innovation matters and correlate the research into actionable opportunities for the Bank
- Deep understanding of bank product design, profitability, and overall support and delivery of products
- Excellent technology understanding and experience including infrastructure (storage, server, cloud, security, etc.), low code/no code, automation, and integrations
- Experience managing consultants, external business partners, vendors, RFP processes, SoW / contract processes and budgets
- Excellent interpersonal skills, written and verbal communication skills, including strong meeting facilitation skills
- Proficiency using standard office automations tools, e.g., Microsoft Word, Excel, PowerPoint, etc.
- Proficient in understanding advanced technology and data solutions to enable a transformation agenda
- Responsible for highly complex initiatives, spanning multiple business units with broad organizational impact including organizational change management
- Management of medium to large teams involving internal and external subject matter experts and resources with transformation lifecycles spanning several months to several years
- Executive and Board level presence along with ability to operate and manage through delicate situations with all levels of the organization
- Ability to work independently with little to no direct supervision
- Mentor and guide less experienced associates as needed
- Frequently standing or sitting for extended periods of time and occasionally walks
- Some out-of-town travel may be required (less than 20% of the time)
- Occasionally carries and lifts up to 50 pounds