Experienced Automotive Service Advisor
Nucar Northern New England
- Plymouth, NH
- $55,000-100,000 per year
- Permanent
- Full-time
- Act as the main point of contact for customers, providing exceptional service and communication throughout the repair process.
- Advise customers on the care of their cars, emphasizing the value of maintaining their vehicles according to manufacturers' specifications.
- Plan, coordinate, and direct the dealership's quality control efforts, ensuring that repairs are completed correctly and vehicles are returned to customers in optimal condition.
- Work closely with our team of technicians to ensure timely and accurate service.
- Maintain detailed service records and provide clear updates to customers on vehicle status.
- High School Diploma or equivalent required.
- In-depth knowledge of the automotive industry and automotive parts.
- 2+ years of prior service or advising experience in the automotive field.
- Strong communication and customer service skills, with a focus on building lasting relationships.
- Organized with the ability to multitask.
- Supportive Team: Work in an environment where collaboration and mutual respect are key. We believe in supporting each other to succeed!
- Growth Opportunities: We believe in promoting from within. Whether you're looking to advance your skills or move into a leadership role, we offer opportunities for career advancement.
- Comprehensive benefit package: DCD Automotive Holdings/Nucar is dedicated to ensuring a positive growth experience for employees. We offer a competitive benefits package that includes:
- Medical, Dental, Vision Coverage
- Company paid basic life insurance
- Short & Long-Term Disability Insurance
- Paid Vacations, Paid Holidays, & 401(K) with company contributions
- Company provided uniforms