Room Service Server (Part-time PM)
- Paradise Valley, AZ
- Permanent
- Part-time
- To maintain the highest standards possible for the guest by insuring quick, efficient, and professional Room Service.
- Responsible to answer the phone within three rings.
- Take orders for guests.
- Must follow prepared scenario to encourage upselling.
- Give the approximate time of delivery for the order.
- Prepare payment of checks.
- Printing of reports at the end of the shift and banking out.
- Complete knowledge of service time, menu and specials
- Prepare, deliver and serve orders using Moments of Service
- Inquire if additional service is needed
- Responsible for each check
- Pick up trays and tables
- Responsible for set-up, delivery and presentation of amenities
- Must consult with supervisor on any food pick up difficulty
- Attend all designated staff meetings and training sessions
- Complete any tasks and side duties assigned by manager
- Responsible for maintenance and cleanliness of room service areas
- Aid guests in locating other areas of the hotel (walk them to the destination if possible)
- Adhere to cash handling standards
- Follow all company policies and procedures; ensure clean uniform and professional personal appearance; maintain confidentiality of proprietary information; protect company assets
- Follow all company safety and security policies and procedures; report accidents, injuries, and unsafe work conditions; complete safety training and certifications
- Must have previous food and beverage experience in fine dining or hotel
- Room Service experience is preferred
- Must be able to work a flexible schedule including weekends and holidays
- TABC and Food Handler certifications are require
- Candidates must be able to speak fluent English