At Clarivate as part of the Life Sciences & Healthcare Consulting business, we are in need of a Consulting Operations Manager to support the ongoing engagement of our most valuable asset, our people. The incumbent in this role will be a Content Developer and Knowledge Manager and will be responsible for constructing and deploying interesting, accurate, and compelling content in support of our organization’s communications, operations and education plans. The incumbent in this role will be expected to be able to write and develop engaging content for a remote workforce in consultation with subject matter experts for a variety of assets including communications vehicles (newsletters, blogs, communications, videos, webinars, etc.), operational and compliance processes, and education assets (eLearnings, job aids, procedures, etc.). Strong collaboration, communication, attention to detail, and project management skills will be essential to success.About You – experience, education, skills, and accomplishments…Bachelor’s Degree with experience in Instructional Design, Instructional Technology, Education, Communications, or Organizational Development5+ years of content development experience (portfolio required)Strong proficiency in Microsoft SharePoint for site creation, content organization, and user permissionsSkilled in video editing and content development software (e.g., Articulate, SnagIt, CamtasiaKnowledge Management (SharePoint)Technical Skills: Office 365, basic HTML, SharePointProject management skillsIt would be great if you also had…SmartsheetLife Sciences & Health experienceInternal corporate communications and newsletters experienceInstructional Design experience within a corporate settingWhat will you be doing in this role?Collaborate with leadership team and business subject matter experts to design engaging content using a variety of delivery mechanismsMaintain and optimize SharePoint sites for content organization, accessibility, and user engagementWrite creative and unique content as well as provide innovative ideas.Write technical content for organization education, processes, and policiesEnsure consistency in tone, style, and branding across all content formatsMonitor content performance and recommend improvements based on analytics and feedbackAdhere to budget and timelinesPerform other duties as requestedAbout the TeamOur highly experienced team of expert consultants utilize integrated research, data, and analytics to enable clients to make better, more informed decisions in a rapidly changing landscape.Hours of WorkThis is a full-time, remote position, working out of our EST or CST office locationsAbility to be flexible with working hours across regions and time zones worldwide#CB#LI-RemoteAt Clarivate, we are committed to providing equal employment opportunities for all qualified persons with respect to hiring, compensation, promotion, training, and other terms, conditions, and privileges of employment. We comply with applicable laws and regulations governing non-discrimination in all locations.
