Patient Financial Services Clerk

Mercyhealth

  • Janesville, WI
  • Permanent
  • Full-time
  • 7 days ago
Job Description:Overview
  • Patient Financial Services Clerk, Days, Janesville, 80Hrs / 2 wks
  • Location: MercyCare Building; Janevsille, WI
ResponsibilitiesEssential Duties and Responsibilities
  • Assist with billing functions to identify correspondence and refer to appropriate partner for follow-up.
  • Support remote staff with printing and mailing correspondence
  • Sort and organize requested insurance refunds. Match refund with supporting documentation and mail.
  • Sort and organize insurance checks to assist Cash Posting with daily bank deposit
  • Find and list invoice numbers for remittances lacking specific posting detail
  • Print and mail Matrix SNF Patient Statements
  • Index and assign all correspondence received from (Lockbox, Customer Service, Cashiers, etc.) to the appropriate staff work queues.
  • Review and complete requests for itemized bills, copies of claim forms and medical record documents.
  • Responsible to pull patient account documentation as needed for internal and external audit requests.
  • Pick-up, sort, index and deliver all USPS and inter-office mail
  • File, fax, and/or copy documents as needed.
  • Front desk coverage for breaks and lunches (MCB only)
  • Conduct monthly quality checks of scanned documents to ensure accuracy before documents are destroyed.
  • Maintain productivity standards as outlined in the Revenue Cycle Department.
  • Works on special projects as assigned.
Education and ExperienceHigh school diploma or equivalent required. Minimum of 6 months of office experience required.Special Physical DemandsWhile performing the duties of this job, the employee is regularly required to use hands to finger, handle, or feel; reach with hands and arms and talk or hear. The employee is frequently required to sit. The employee is occasionally required to stand; walk; climb; or balance and stoop, kneel, crouch, or crawl. The employee must occasionally lift and/or move up to 25 pounds. Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception and ability to adjust focus.
Culture of Excellence Behavior ExpectationsBenefitsMercyhealth offers a generous total rewards package to eligible employees including, but not limited to:· Comprehensive Benefits Package: Mercyhealth offers a retirement plan with competitive matching contribution, comprehensive medical, dental, and vision insurance options, life and disability coverage, access to flexible spending plans, and a variety of other discounted voluntary benefit options.· Competitive Compensation: Mercyhealth offers market competitive rates of pay and participates in various shift differential and special pay incentive programs.· Paid Time Off: Mercyhealth offers a generous paid time off plan, which increases with milestone anniversaries, to allow employees the opportunity for a great work-life balance.· Career Advancement: Mercyhealth offers a number of educational assistance programs and career ladders to support employees in their educational journey and advancement within Mercyhealth.· Employee Wellbeing: Mercyhealth has a focus on wellbeing for employees across the organization and offers a number of tools and resources, such as an employer-sponsored health risk assessment and a Wellbeing mobile application, to assist employees on their wellbeing journey.· Additional Benefits: Mercyhealth employees have access to our internal and external employee assistance programs, employee-only discount packages, paid parental and caregiver leaves, on-demand pay, special payment programs for patient services, and financial education to help with retirement planning.

Mercyhealth